What are the responsibilities and job description for the Okta Technical Consultant (OCI/OWI) position at KeyData Cyber?
At KeyData Cyber, we're shaping the future of identity security. Recognized by Gartner and KuppingerCole as a leading IAM professional services firm, we specialize exclusively in designing, deploying, and managing end-to-end Identity and Access Management programs for organizations across North America.
With 20 years of experience, 50M identities managed, and 1,000 successful deployments, our team is our strongest asset and is built by design to help clients protect critical infrastructure, enable digital transformation, and ensure compliance with confidence.
We deliver comprehensive solutions across IAM domains, including:
- Workforce IAM (Access Management, Identity Governance and Administration, Privileged Access Management)
- Consumer IAM (Identity Verification, Authentication and Access, Threat Detection) in highly regulated industries.
If you're ready to grow your career alongside some of the industry's best, come join us — you're key to our success
We are currently looking for an Okta Technical Consultant (OWI/OCI) with strong experience in Okta Workforce Identity implementations, identity federation, access management, and customer-facing consulting engagements. In this role, you will be responsible for delivering hands-on implementation and deployment services, designing scalable identity solutions, and ensuring successful customer adoption of the Okta platform. You will act as a trusted technical advisor, working closely with customers, Customer Success, Engineering, and Product teams to drive successful deployments and long-term customer success.
Location: USA
Employment Type: Full-Time, Remote
What You'll Do
- Lead hands-on technical design, configuration, implementation, and troubleshooting of Okta solutions for enterprise customers.
- Gather, analyze, and document post-sales customer requirements to design secure and scalable identity solutions.
- Design and implement identity federation and access management solutions using SAML 2.0, OAuth, OpenID Connect (OIDC), and WS-Federation.
- Configure and integrate Okta with SaaS, cloud, and on-premises enterprise applications.
- Apply expertise in identity lifecycle management processes, access controls, and enterprise security standards.
- Manage multiple concurrent customer deployment projects while ensuring timely, high-quality delivery and customer satisfaction.
- Provide technical mentorship and training to customers to drive adoption and self-sufficiency.
- Maintain project documentation, track project status, manage scope, and enforce quality and change management processes.
- Collaborate with Engineering and Support teams to troubleshoot and resolve escalated technical issues.
- Act as a liaison between customers and Product Management, providing feedback to influence future product enhancements.
- Partner with Customer Success and Sales teams to identify expansion, upsell, and cross-sell opportunities.
- Contribute to continuous improvement of delivery methodologies, best practices, and deployment knowledge repositories.
Who We're Looking For
- 3–5 years of experience as a Technical Consultant delivering complex solutions for external customers.
- Hands-on experience implementing and deploying Okta solutions in enterprise environments.
- Strong expertise in identity federation and access management protocols including SAML 2.0, OAuth, OpenID Connect (OIDC), and WS-Federation.
- Experience designing and implementing security and identity management solutions for critical enterprise systems.
- Strong understanding of enterprise identity lifecycle management processes and industry best practices.
- Experience working with cloud architectures as well as complex on-premises IT environments.
- Knowledge of REST/JSON APIs and integration technologies.
- Ability to manage multiple customer engagements while balancing competing priorities.
- Excellent communication, consulting, and stakeholder management skills.
- Valid Okta Consultant Certification is required.
- Bachelor's degree in Computer Science, Information Technology, or a related field preferred.
Nice to Have Skills:
- Okta Developer Certification and Workflows Specialty Certification.
- Hands-on experience with Okta Workflows and workflow automation.
- Knowledge of Okta Identity Governance (OIG), Okta Access Gateway (OAG), and Okta Privileged Access (OPA) / Advanced Server Access (ASA).
- Experience with development languages such as Java, .NET, or PHP.
- Strong JavaScript experience and familiarity with modern frameworks such as React, Angular, or Ember.
- Experience with Node.js and/or mobile application development (iOS/Android).
- Familiarity with AI tools such as ChatGPT, Gemini, Claude, or similar technologies.
- CISSP certification is a plus.
- Strong presentation, customer relationship management, and problem-solving skills.
- Ability to translate complex technical concepts into business-friendly recommendations.
Additional Information:
- US-based resources may be required to travel up to 50% to customer sites.
- Candidates must complete required Okta onboarding and training programs before project assignments.
- Experience working in customer-facing consulting and professional services environments is highly valued. #LI-RR1
Why You'll Love Working Here
At KeyData Cyber, we put people first, valuing learning, growth, and work-life balance. We offer extensive opportunities to advance your career through leading digital identity projects across North America. Our culture is built on respect, inclusion, and equal opportunity for everyone.
Accessibility & Accommodations
If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition , and we will make all reasonable efforts to accommodate your request.
Fraud Prevention & Identity Verification
We may use information provided during the application process to help prevent fraud and verify identity. These checks may be conducted automatically through trusted third‑party service providers as part of our standard application screening process.
Apply now to join the KeyData Cyber team and be part of our mission to secure the future of digital identity across North America.