What are the responsibilities and job description for the Home Lending Solutions Specialist position at KeyBank?
Job Overview:
As a Mortgage Loan Officer at KeyBank, you will play a vital role in helping our clients achieve their dream of homeownership. You will be responsible for originating and processing residential mortgage transactions, providing exceptional customer service, and building strong relationships with clients and colleagues.
Key Responsibilities:
Requirements:
Tactical Skills:
As a Mortgage Loan Officer at KeyBank, you will play a vital role in helping our clients achieve their dream of homeownership. You will be responsible for originating and processing residential mortgage transactions, providing exceptional customer service, and building strong relationships with clients and colleagues.
Key Responsibilities:
- Originate and process 1-4 family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines.
- Gather documents from clients at the time of loan registration and serve as the primary point of contact throughout the loan process.
- Develop and maintain in-depth knowledge of mortgage products and services, as well as competitors and competitive products.
- Maintain high standards of client satisfaction and quality, ensuring sales/originator systems and workflows are efficiently controlled.
Requirements:
- Bachelor's Degree in a Business-related field or equivalent experience preferred.
- 3 years' experience as a loan officer in 1st mortgage production preferred.
- Working knowledge of FNMA, FHLMC, FHA, VA, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws preferred.
Tactical Skills:
- Excellent communication skills, both written and verbal.
- Demonstrated strong customer service skills.
- Proficient in sales and service skills, including tele-consulting, prospecting, networking, and COI relationship management.
