What are the responsibilities and job description for the Hiring Business Analyst || Location :- Charlotte , NC & Saint Louis , MO (Onsite) position at Key2Source INC?
Job Details
Job title :- Business Analyst
Work Location :- Charlotte, NC & Saint Louis , MO (Onsite)
Duration :- Long Term
Job Description
Must have skills:
- Business Analyst CX Design or AI/NLU/NLP knowledge
- Proven experience as a Business Analyst in CX Design or AI/NLU/NLP domains.
- Design and optimize CX features in voice and chat applications to enhance user experience.
- Leverage AI, NLU, and NLP technologies to improve the functionality and efficiency of communication tools
- Experience in the telecommunications industry.
Required Qualifications:
- Proven experience as a Business Analyst in CX Design or AI/NLU/NLP domains.
- Strong understanding of voice/chat applications in customer interaction environments.
- Excellent analytical skills and ability to translate business requirements into technical specifications.
- Experience with Agile methodologies and project management tools.
- Strong communication skills, both written and verbal, with the ability to present complex information clearly.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience in the telecommunications industry.
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