Executive Assistant

Key Point Health Services, Inc.

DUNDALK, MD

www.keypoint.org

Schedule: Monday-Friday 8am-4:30pm

Type: Full-Time

DESIRABLE MINIMUM QUALIFICATIONS

Knowledge, Skills, and Abilities:

Executive Leadership Support

• Provide comprehensive administrative support to the CEO and C-Level Leadership Team.

• Manage complex executive calendars, appointments, and scheduling priorities.

• Coordinate leadership meetings, retreats, and strategic planning sessions.

• Prepare meeting agendas, presentations, reports, correspondence, and briefing materials.

• Record and distribute meeting minutes and action items.

• Screen calls, emails, and correspondence while exercising sound judgment regarding priority and confidentiality.

• Maintain confidential executive files and organizational records.

• Assist with preparation of Board of Directors meeting materials and executive reports.

• Track executive projects and follow up on deadlines and deliverables.

Legislative & Government Relations Support

• Coordinate meetings with elected officials, government agencies, legislative offices, and community partners.

• Maintain calendars for legislative sessions, advocacy events, hearings, and public meetings.

• Assist with scheduling advocacy visits and legislative outreach activities.

• Coordinate logistics for CEO participation in legislative events and community engagement opportunities.

• Maintain contact information and communication records for government officials and community stakeholders.

• Support preparation of advocacy materials, briefing packets, and legislative correspondence.

Social Media & Executive Communications

• Manage Key Point Health Services' social media calendar across organizational platforms.

• Develop and schedule social media content that aligns with organizational branding and strategic initiatives.

• Monitor organizational social media accounts and respond or route inquiries as appropriate.

• Increase community engagement by monitoring comments, messages, and interactions.

• Coordinate executive announcements, community highlights, employee recognition, and organizational campaigns.

• Work collaboratively with leadership to promote organizational events, initiatives, grants, and accomplishments.

• Track social media engagement metrics and recommend opportunities for increased visibility.

Reception & Administrative Office Support

• Serve as the professional first point of contact for visitors entering the administrative office.

• Welcome guests, vendors, applicants, and community partners.

• Provide directions to visitors and notify staff of arriving guests.

• Accept and distribute mail, packages, and deliveries.

• Maintain a clean, organized, and welcoming reception area.

• Assist with conference room scheduling and meeting preparation.

• Order and maintain office supplies for the administrative office.

• Support general administrative functions as assigned.

This position does not perform client registration, intake, or visitor check-in responsibilities.

Organizational Support

• Assist with special projects assigned by executive leadership.

• Coordinate organizational events, employee recognition activities, and executive functions as needed and in support of the HR team.

• Support preparation of newsletters, announcements, and internal communications.

• Maintain electronic filing systems and document organization.

• Assist with document formatting, proofreading, and quality review.

• Coordinate vendor appointments and service visits for the administrative office.

Education and Experience:

• High school diploma or GED required.

• Three or more years of progressively responsible executive administrative experience supporting senior leadership required.

• Associate's degree in Business Administration, Communications, Public Administration, or related field preferred.

• Exceptional organizational and time management skills.

• Outstanding written and verbal communication abilities.

• Professional demeanor with excellent interpersonal skills.

• Ability to maintain strict confidentiality and exercise sound judgment.

• Advanced proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

• Experience with Microsoft Teams, SharePoint, and virtual meeting platforms.

• Working knowledge of major social media platforms including Facebook, LinkedIn, Instagram, and X.

• Ability to manage multiple competing priorities with minimal supervision.

• Strong proofreading and editing skills.

• Ability to build positive relationships with executives, Board members, community partners, elected officials, and staff.

• Excellent customer service skills and professional telephone etiquette.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit, climb, ascend and descend stairs, balance, taste, and smell. The employee is required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

This position is based in the administrative headquarters in Aberdeen, MD and works primarily in a professional office environment. The role requires regular interaction with executive leadership, Board members, employees, vendors, elected officials, community partners, and visitors. Professional appearance, discretion, and excellent customer service are essential.

TRAVEL

Local travel is required to support executive leadership at agency locations, Board meetings, community events, and legislative activities. Increased travel should be anticipated during the Maryland legislative session to coordinate meetings with elected officials and government agencies.

It is the policy of Key Point Health Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.