What are the responsibilities and job description for the Housekeeping Supervisor position at Key Largo Resorts?
BASIC PURPOSE: As a housekeeping supervisor, you will Monitor the duties performed by the section housekeepers and houseman in keeping guest rooms and public areas of the hotel clean and in serviceable condition to ensure procedures are followed, standards maintained and quality service given in a safe, secure, accident-free manner.
ESSENTIAL FUNCTIONS:
- Inspect all assigned guest rooms including special clean items and equipment daily to ensure quality service.
- Train and monitor housekeepers on their daily responsibilities to ensure house rules, safety rules, security procedures and housekeeping procedures and standards are understood and followed.
- Update housekeeping management on the progress and status of each area of responsibility; complete required forms and reports (i.e. room status, discrepancy, late check outs, etc.)
- Report safety hazards, theft of room items and items requiring repair to housekeeping management.
- Teach and monitor proper handling of guest and stairwells for cleanliness-daily.
- Inspect vending areas, storerooms and stairwells for cleanliness-daily.
- Notify laundry of linen requirements necessary to clean the early check out rooms.
- Respond and comply with all guest requests, issues and problems to ensure customer satisfaction.
- Assist with daily cleaning of rooms during peak periods or in the absence of the regular housekeepers.
- Flexibility in available to work according to business needs, including early mornings, weekends and holidays.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Type: Full-time
Work Location: One location
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $20