What are the responsibilities and job description for the Scheduling Coordinator position at Key Dental?
Scheduling Coordinator – Key Dental
Location: Brownsville, TX
Position Type: Part-Time
Work Schedule (after training):
- Monday: 10:00 AM – 6:00 PM
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
Training Schedule
This position includes a one-month paid training period to ensure a smooth transition into the role.
During training, the schedule will be:
- Thursday: 7:30 AM – 8:30 PM
- Friday: 7:30 AM – 8:30 PM
- Saturday: 7:30 AM – 8:30 PM
Key Dental is seeking a highly organized, detail-oriented Scheduling Coordinator to join our dynamic team.
This is a part-time position focused on scheduling, insurance verification, and front desk coordination. You’ll play a key role in maintaining provider efficiency, production goals, and patient satisfaction.
Position Overview
The Scheduling Coordinator oversees clinical schedules and insurance-related front desk operations. This role requires ownership of provider calendars, recall systems, and insurance accuracy in Open Dental.
Primary Responsibilities
Schedule Management
- Manage and optimize provider schedules to support clinical productivity and patient experience
- Handle confirmations, cancellations, rebookings, and schedule repairs proactively
- Prioritize high-value and urgent appointments, minimizing gaps and downtime
Insurance Verification
- Verify patient insurance eligibility and benefits in advance
- Enter accurate coverage details and breakdowns into Open Dental
- Maintain up-to-date records and ensure all active treatment plans have verified insurance
Recall and Retention
- Maintain the hygiene recall system to ensure timely re-care
- Follow up with unscheduled treatment and inactive patients
- Track and report on recall performance and conversion metrics
Front Desk Coordination
- Support front desk staff and ensure adherence to scheduling protocols
- Guide scripting, documentation, and patient communication
- Participate in daily huddles and communicate schedule expectations to all team members
Benefits
(Eligibility based on individual performance and length of employment.)
- Mileage reimbursement for approved outreach events
- Paid time off (PTO)
- Team lunches on clinic days
- Paid meals during required meetings
- In-house dental care coverage for preventive, basic, and medically necessary major procedures (excluding cosmetic or elective care; lab fees for major procedures may apply)
- Performance-based bonuses
- Consideration for health insurance and retirement contributions
Qualifications
- 2 years of experience in dental scheduling or treatment coordination
- Strong knowledge of insurance verification and Open Dental (or similar PMS)
- Confident, professional communicator with leadership potential
- Organized, proactive, and highly accountable
Apply today to join one of Brownsville’s fastest-growing dental clinics — where efficiency, teamwork, and patient experience come first!
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $12 - $14