What are the responsibilities and job description for the Customer Service Representative (Collision) position at Key Collision Group?
Key Collision believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with Key Collision in entry-level positions.ResponsibilitiesWelcome customers to the office and assist them as neededPerform various clerical tasks (file papers, organize supplies, etc.)Answer phones and route calls to appropriate personsTake and deliver phone messagesManage, sort, and dispense incoming mailPrepare outgoing mailSet appointments and meetingsAlways maintain an organized workspaceFrequently check office supply stock; reorder supplies when neededTrack orders and maintain vendor relationshipsUphold and carry out company office policies and proceduresOther duties as assignedQualificationsA high school diploma or GED equivalent required2 years working in office admin preferredProficient in computer use and the use of Microsoft OfficeExperience using office machinery (printer, copier, phone systems, etc.)Excellent customer service skillsOrganized and detail-orientedOutstanding communicator both verbally and writtenBenefitsMedical and dental insurancePaid Vacation401(k) retirement planGreat working environmentCSR
Salary : $18 - $22