What are the responsibilities and job description for the Customer Service Representative (Collision) position at Key Collision Group?
Key Collision believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.
Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with Key Collision in entry-level positions.
Responsibilities
- Welcome customers to the office and assist them as needed
- Perform various clerical tasks (file papers, organize supplies, etc.)
- Answer phones and route calls to appropriate persons
- Take and deliver phone messages
- Manage, sort, and dispense incoming mail
- Prepare outgoing mail
- Set appointments and meetings
- Always maintain an organized workspace
- Frequently check office supply stock; reorder supplies when needed
- Track orders and maintain vendor relationships
- Uphold and carry out company office policies and procedures
- Other duties as assigned
Qualifications
- A high school diploma or GED equivalent required
- 2 years working in office admin preferred
- Proficient in computer use and the use of Microsoft Office
- Experience using office machinery (printer, copier, phone systems, etc.)
- Excellent customer service skills
- Organized and detail-oriented
- Outstanding communicator both verbally and written
Benefits
- Medical and dental insurance
- Paid Vacation
- 401(k) retirement plan
- Great working environment
CSR
Salary : $18 - $22