What are the responsibilities and job description for the Client Service Representative position at Key City Advisory Group?
An internet upgrade shouldn't require a spreadsheet, three browser tabs, and a leap of faith. Key City Advisory Group, a sales firm in Abilene, is seeking a Client Service Representative to simplify the whole decision. In person, the Client Service Representative reviews each client's current connectivity plan and lays out AT&T Fiber's fast, reliable options side by side.
As a Client Service Representative, you'll begin with training that gives you something most entry-level roles skip: Preparation. AT&T Fiber knowledge. Client acquisition fundamentals. Sales skills. All structured to make our Client Service Representatives confident, capable, and ready to present AT&T Fiber to our clients as the reliable, valuable Fiber internet solution it is.
Core Functions of the Client Service Representative
- Represent AT&T Fiber in person by introducing clients to exceptional internet solutions designed for modern households.
- Generate sales opportunities through meaningful in-person sales interactions centered on convenience, value, and everyday connectivity.
- Create in-person interest in AT&T Fiber by helping clients understand how high-quality internet supports entertainment, work, education, and communication.
- Guide clients through service evaluations that uncover the best options for their unique internet needs.
- Promote client satisfaction through attentive service, personalized sales recommendations, and professional communication.
- Support organizational objectives through client success initiatives, account development, and sales performance.
Preferred Skills of the Client Service Representative
- Strong prioritization skills for balancing client requests and daily sales tasks.
- Resourceful approach to finding practical solutions to client concerns.
- Sharp attention to detail when reviewing account and service information.
- Confident decision-making when handling routine client needs.
- Strong follow-up habits that keep client requests from falling through the cracks.
Pay: $800.00 - $1,300.00 per week
Work Location: In person
Salary : $800 - $1,300