What are the responsibilities and job description for the Agency Manager - State Farm Agent Team Member position at Kevin Hayward - State Farm Agent?
Benefits:
- 401(k) matching
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
You May Be a Great Fit as an Agency Manager at Kevin Hayward - State Farm Agent if:
- You take ownership and follow through until the issue is fully resolved.
- You communicate clearly and confidently, even when the situation is stressful or urgent.
- You thrive on solving problems and aren’t afraid to dig in, investigate, and get answers.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
Location Address: Lacey, WA 98503
At Kevin Hayward - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
We are seeking a motivated Agency Manager to provide leadership within the office and oversee business development, customer engagement, and operational processes. The role contributes to office performance goals and supports long-term customer relationships.
Responsibilities
- Oversee day-to-day activities within the agency office.
- Support team members through coaching and coordination of workflow.
- Contribute to marketing initiatives and outreach within the community.
- Track and analyze business metrics to support growth objectives.
- Ensure compliance with established policies and procedures.
Qualifications
- Demonstrated leadership or supervisory experience.
- Strong communication and organizational skills.
- Ability to manage multiple priorities in a fast-paced setting.
- Prior insurance, business, or customer service experience preferred.
- Must have or be able to obtain applicable state insurance licenses.