Quality Assurance Technician - 2nd Shift

Job Summary

Ensures all records pertaining to HACCP, Pre-requisite programs, and SSOPs are reviewed for accuracy and any deficiencies are identified Supply ordering for quality-related equipment, supplies, and services. Reporting of internal and external Quality and Production-related metrics.

Key Responsibilities:

• Perform analytical testing including but not limited to pH, sodium, color, drain weight, water activity. brix & moisture.
• Performs verification of food safety and quality checks established in the KC-Everett Plant's HACCP/FSMA and Preventive Control Programs.
• Ensure Food Safety and Regulatory compliance of sanitation practices. Provide on the floor QA support to help with the investigation and troubleshooting of any food safety
• quality, or process control related issues.
• Assists QA management in the collection of data for the purpose of improving products and systems as necessary as it relates to food safety and quality (Statistical Process Controls)
• Ensure work areas on the floor follow plant GMP requirements and meet all local, state and federal regulations.
• Perform verification system checks to ensure sanitation systems are on track including daily pre- operational sanitation checks (inspections, APC, ATP, and Environmental monitoring.)
• Assist QA and R&D as needed during special batch runs.
• Assist QA and Operations in conformance checks of ingredients, packaging, and finished product to ensure they meet established specifications.
• Work in a safe manner and follow all Kettle Cuisine standards, along with Federal, State, and Local regulations for occupational safety.
• Assist QA and site in accomplishing the KC-Everett Plant and QA departmental goals and objectives.

Qualifications and Experience 

• 2-year technical degree or 4-year college program in Food Science, Quality or related field or equivalent combination of education and experience.
• Strong knowledge and understanding of HACCP and USDA/FDA regulations
• HACCP certification preferred. Inventory and database management experience preferred.
• Ability to identify and create processes and write procedures.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or of the business community.
• Excellent computer skills in Microsoft Word, Works, Excel
• Thrives in a challenging, entrepreneurial atmosphere; open to change and creating change.
• Computer skills - extensive knowledge of MS Office Word, Excel, PowerPoint, Access) and an email system.

Required attributes

• Ability to multitask with an extremely high level of attention to detail.
• Excellent interpersonal skills, team player, generates enthusiasm, and builds effective working environment.
• Strong communication skills, both oral and written.
• Positive attitude and motivated by contributing to the overall success of the team
• Able to develop strong relationships with internal and external stakeholders
• Creative problem-solving skills
• Obsessive attention to detail, well organized, and able to juggle many projects at once
• Comfortable moving at a fast pace and in ambiguous environments
• Passionate about food
• Willing to address difficult situations head-on with patience and respect

Within the Kettle Cuisine Team You Are Expected To:

• Model and support Kettle’s Core Values and safety culture
• Create a culture of accountability & performance
• Drive a focus on quality and continuous improvement
• Plan work, track results and resolve variances

LEVEL OF RESPONSIBILITY

• Works with little supervision, but work is reviewed. Exercises discretion within areas of responsibility.
• Recommends actions and alternatives to supervisor and others.
• Position has little to no contact with customers.
• Position makes indirect contribution to efforts that generate moderate levels of revenue.
• Decisions or actions may have a moderate impact on other departments and/or external relationships of the organization. Errors are usually detected after the fact and may result in moderate interruption and delays in work output.