What are the responsibilities and job description for the IT Support Technician position at Kettering University?
Posting Details
Position Information
Job Title
IT Support Technician
Position Class Type
Regular
Position Type
Staff
Other Position Information
About Kettering: Kettering University is a national leader in experiential STEM and business education, integrating an intense academic curriculum with applied professional experience. We inspire students to realize their potential and advance their ideas by combining theory and practice better than any institution in the world. Kettering University is dedicated to achieving the extraordinary through technological innovation, leadership, and service, built on values that foster respect, integrity, creativity, collaboration, and excellence in growth, global leadership, community outreach, and an engaged community of stakeholders.
Benefits: include health, dental and vision coverage; retirement benefits with up to a 9% Kettering matching contribution; life and accident insurance; tuition assistance and waiver programs; vacation and holiday pay; sick and disability pay; home purchase assistance program; recreation center membership; and many other benefits.
To learn more please view the Kettering University Profile.
Position Status
Full-time
If Part Time, hours per week
Posting Text
Preferred Qualifications
- IT Help Desk experience;
- Experience maintaining operational documentation;
-Associates Degree or equivalent in IT related program.
Job Specific Required Qualifications
- Strong technical diagnostic skills;
- Knowledge of Windows 10 OS and Apple Mac OS;
- Ability to work collaboratively with IT staff for issue resolution;
- Excellent customer service skills;
- Strong communications skills;
- Ability to multi-task;
- Strong organizational skills.
Understanding and commitment to Kettering University Values
a. RESPECT: for teamwork, honesty, encouragement, diversity partnerships with students.
b. INTEGRITY: including accountability, transparency and ethics.
c. CREATIVITY: fostering flexibility and innovation.
d. COLLABORATION: across disciplines and with all partners.
e. EXCELLENCE: in all we do.
Posting Information
Posting Number
SP00485
Posting Date
07/28/2026
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
Position Information
Job Title
IT Support Technician
Position Class Type
Regular
Position Type
Staff
Other Position Information
About Kettering: Kettering University is a national leader in experiential STEM and business education, integrating an intense academic curriculum with applied professional experience. We inspire students to realize their potential and advance their ideas by combining theory and practice better than any institution in the world. Kettering University is dedicated to achieving the extraordinary through technological innovation, leadership, and service, built on values that foster respect, integrity, creativity, collaboration, and excellence in growth, global leadership, community outreach, and an engaged community of stakeholders.
Benefits: include health, dental and vision coverage; retirement benefits with up to a 9% Kettering matching contribution; life and accident insurance; tuition assistance and waiver programs; vacation and holiday pay; sick and disability pay; home purchase assistance program; recreation center membership; and many other benefits.
To learn more please view the Kettering University Profile.
Position Status
Full-time
If Part Time, hours per week
Posting Text
Preferred Qualifications
- IT Help Desk experience;
- Experience maintaining operational documentation;
-Associates Degree or equivalent in IT related program.
Job Specific Required Qualifications
- Strong technical diagnostic skills;
- Knowledge of Windows 10 OS and Apple Mac OS;
- Ability to work collaboratively with IT staff for issue resolution;
- Excellent customer service skills;
- Strong communications skills;
- Ability to multi-task;
- Strong organizational skills.
Understanding and commitment to Kettering University Values
a. RESPECT: for teamwork, honesty, encouragement, diversity partnerships with students.
b. INTEGRITY: including accountability, transparency and ethics.
c. CREATIVITY: fostering flexibility and innovation.
d. COLLABORATION: across disciplines and with all partners.
e. EXCELLENCE: in all we do.
Posting Information
Posting Number
SP00485
Posting Date
07/28/2026
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants