What are the responsibilities and job description for the Automotive Technician position at KETT ENGINEERING CORPORATION?
Company Overview
Kett Engineering is a respected leader in the automotive testing industry with over 60 years of experience. We provide comprehensive support for vehicle testing and development, ensuring top-notch service through our dedicated team of professionals who are committed to quality and customer satisfaction.
Role Summary
The Automotive Technician will be responsible for overdelivering on the internal and external customer experience at the Toyota Proving Ground. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.
* This position is located at the Toyota Proving Grounds, please keep this in mind when applying as we know the distance may present an issue for some. If it does present an issue ay any point, PLEASE LET YOUR RECRUITER KNOW ASAP!!*
Responsibilities:
- Diagnose and repair varied electrical and mechanical issues on complex EV vehicle systems
- Perform diagnostics using combination of technical experience, diagnostic tools, and vehicle log data to root cause complicated issues
- Carry out duties with exceptional attention to detail, ensuring vehicles are fully repaired
- Engage ownership mentality in all aspects of work, ensuring all vehicles are treated with a customer-centric focus, upholding the highest of standards in cosmetic, electrical, and mechanical repair
- Maintain detailed records of all work performed to ensure high quality and complaint vehicles are produced from the factory
- Use first principles to collaborate, teach, and mentor other team members to constantly strengthen the organization
- Create culture of collaboration with leaders and team members, encouraging feedback and open communication between teams with the goal of constant improvement of repair tools, processes, and systems
Qualifications:
- HS Diploma or GED preferred
- Graduated from an accredited automotive repair school preferred
- Automotive Technology or Technician Degree or equivalent experience
- 5 years of automotive service experience
- 2 years of EV experience preferred
- OEM Master Certified Technician certification or equivalent experience
- OEM specific technician training is preferred
- Must possess a valid driver's license
- Knowledge of EV Powertrains and HV systems
- Strong written and communications skills
- Strong organization skills with attention to detail
- Experience using a variety of test tools including a PICO-scope, PCAN, Kavaser Memorator and breakout box is a plus
- Bumper-to-bumper diagnosis and repair experience, including electrical diagnostics experience. High voltage systems experience preferred
- Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need.
- Must possess a valid driver’s license, and maintain a clean driving record
- Experience using a work order management system including repair documentation
- Exhibits patience and eagerness to learn
- Strong organizational and time management skills along with attention to detail
- Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, -kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)
- Ability to read and speak fluent English
- Ability to properly document repairs completed and in process
If you are ready to take your career to the next level in the automotive testing field, we invite you to apply today and become part of our dedicated team at Kett Engineering!
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