Digital Transformation Change Manager

About Us

Over the past 25 years, Waste Harmonics Keter has been at the forefront of the waste and recycling industry, delivering innovative, data-driven solutions. We help companies right-size their waste operations and get out of the waste business with industry-leading expertise, state-of-the-art waste technologies, and industry-leading customer service.
    
Visit Waste Harmonics Keter for more information.
    

Job Purpose

The Digital Transformation Change Manager is responsible for leading the people side of change during the company’s transition to its next-generation operating platform. This role plays a critical part in ensuring successful adoption of new ways of working by focusing on stakeholder engagement, clear communication, effective training, and behavior change. By partnering closely with functional leaders and applying a strong understanding of organizational dynamics, the Change Manager develops and executes proactive change plans that minimize resistance and support teams through the transformation. The ultimate goal is to build lasting commitment to the initiative and ensure that the technology-driven transformation delivers sustained business value.

Duties and Responsibilities

People

• Training Strategy & Delivery - Develop and deploy scalable, role-specific training to support adoption, working closely with functional leads and subject matter experts to ensure relevance and clarity.
• Capability Building- Equip employees and leaders with the tools, knowledge, and support needed to operate effectively in the future state.
• Behavioral Adoption & Mindset Shift - Drive behavioral change by supporting teams through the emotional and operational impacts of change, fostering a forward-looking, adaptable culture.

Operations

• Measurement & Risk Management– Track adoption, identify resistance or gaps, and adjust strategies to ensure successful uptake and minimal disruption.
• Change Plan Execution- Lead the implementation of detailed change plans, including readiness assessments, training plans, and feedback loops across business units.

        Stakeholder Management

• Communication Planning- Develop and deliver clear, consistent messaging that connects the “why” behind changes to individual and team impact.
• Engagement & Influence- Build trust with senior leaders, functional teams, and transformation stakeholders to promote alignment, secure buy-in, and address concerns early. 

        Strategy

• Alignment to Transformation Roadmap – Integrate change plans with broader digital transformation milestones and timelines to drive cohesive execution.
• Change Enablement Strategy - Define, evolve, and implement the change management strategy to support enterprise transformation goals, ensuring alignment with overall business objectives.

Qualifications

Education & Experience:

• Bachelor’s degree in relevant fields such as Organizational Development, Human Resources, Communications, Business Administration, or Psychology
• Coursework or specialization in Change Management, Learning & Development, or Organizational Behavior is highly beneficial
• Certifications in recognized change management methodologies (e.g., Prosci, ADKAR, or Change Management Practitioner) are highly preferred
• Familiarity with project or program management principles (e.g., through a PMP or Agile/Scrum certification) preferred

Knowledge & Skills:

• Proven experience leading change management efforts for large-scale transformation initiatives, including enterprise system rollouts (e.g., ERP, CRM)
• Skilled in stakeholder engagement, cross-functional alignment, and navigating complex organizational dynamics to drive adoption
• Demonstrated ability to develop and manage communication and training strategies tailored to diverse audiences and evolving priorities
• Adept at translating business process changes into practical, user-focused materials, with experience tracking adoption and adjusting strategies based on feedback
• Develops and delivers targeted communication and role-specific training to support digital transformation and enterprise system adoption
• Applies change management principles, feedback loops, and metrics to track adoption, adjust strategies, and reinforce key behaviors aligned with transformation goals

Work Conditions/Physical Requirements

• Office environment. Noise level is moderate.
• Work is primarily performed at a desk using a computer and other standard office equipment
• Occasional walking to meetings or shared office equipment may be required.
• Ability to work after normal business hours as needed.

Waste Harmonics Keter Comprehensive Benefits Package

• Competitive Compensation
• Annual Bonus Plan at Every Level
• Continuous Learning and Development Opportunities
• 401(k) Retirement Savings with Company Match; Immediate Vesting 
• Medical & Dental Insurance
• Vision Insurance (Company Paid)
• Life Insurance (Company Paid)
• Short-term & Long-term Disability (Company paid)
• Employee Assistance Program 
• Flexible Spending Accounts/Health Savings Accounts 
• Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer
• 7 Paid Holidays

At Waste Harmonics Keter, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds to apply.