What are the responsibilities and job description for the CMDB/Discovery Consultant position at Ket Software?
- Working knowledge of ServiceNow CMDB architecture, including CI classes, relationships, and data models
- Familiarity with ServiceNow Discovery (MID Server, probes, sensors, patterns)
- Understanding of IT infrastructure components: servers, storage, network devices, and application tiers
- Ability to perform data audits and reconcile discovered data against existing CMDB records
- Basic understanding of dependency mapping and infrastructure topology
- Familiarity with ITIL concepts related to Configuration Management
- 1–2 years of experience with ServiceNow CMDB administration or configuration
- Hands-on exposure to ServiceNow Discovery in a lab or production environment
- Experience conducting data validation or audit activities in an ITSM context
- Familiarity with data center infrastructure concepts (physical or virtual environments)