What are the responsibilities and job description for the Shipping Coordinator position at Kestrel Vision?
Shipping Coordinator
We are seeking a detail-oriented Shipping Coordinator to ensure accurate, efficient, and timely shipment of products for our customers. This role will coordinate domestic and international shipments, manage logistics with carriers, prepare shipping documentation, and support inventory accuracy—all while contributing to smooth supply chain operations and customer satisfaction.
Key Responsibilities:- Schedule and coordinate outgoing shipments (domestic & international) based on production schedules and customer orders.
- Prepare shipping documentation (packing lists, bills of lading, export documents, labels). Communicate with carriers to arrange pickups, resolve issues, and track shipments.
- Verify order accuracy and update inventory systems to reflect shipped goods.
- Ensure compliance with regulations (DOT, OSHA, export/import requirements, hazardous materials).
- Troubleshoot shipping delays, errors, or damaged goods; coordinate returns or replacements. Monitor and help optimize shipping costs.
- Provide shipment updates to internal teams and customers.
Qualifications:
- High school diploma or GED required; Associate’s degree in logistics, supply chain, or related field preferred.
- 2 years of experience in shipping, logistics, or warehouse coordination.
- Knowledge of domestic and international shipping methods, carriers, and documentation.
- Proficiency in Microsoft Office (Excel, Word) and shipping software (FedEx Ship Manager, UPS WorldShip, freight portals).
- Strong attention to detail, problem-solving skills, and ability to work under deadlines. Excellent communication and teamwork skills.
We're an equal opportunity employer. All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by law.
We offer a comprehensive benefits package including: 401(k) & 401(k) matching
- Health insurance
- Dental & Vision insurance
- Disability & Life insurance
- Paid time off and Holiday pay
- HSA & FSA
- Annual bonus program
- Employee assistance program