What are the responsibilities and job description for the Client Service Specialist position at Kestra?
Lead with Purpose. Partner with Impact.
ClariVise Private Wealth is seeking a long-term, personable candidate to fill an opening for a Client Service Specialist. You will utilize excellent customer service and problem-solving skills to provide information and education to clients, efficiently, and with a professional manner. Your role is critical in appropriately leveraging our Private Wealth Advisors' time by assisting with paperwork, cashiering and other client service tasks.
What You’ll Do:
- Handles front end paperwork for new accounts (investments, insurance etc.)
- Communicates with clients and manages the workflow of this business independently
- Handles annual IRA required distributions for clients
- Owns and updates the data on our asset and insurance practice tracker each week
- Help with proactive client service items and process-driven improvements with weekly
- Assisting in answering questions for new or existing clients
- Operations call with all operations staff.
- Heavy customer service contact
- Handles cashier requests
What You Bring:
- Bachelor's degree required
- 2 years’ experience in the financial services industry is a positive add
- Advanced computer skills (Outlook, Word, Excel (can maintain complex spreadsheets) and PowerPoint) are essential
- Excellent communication skills, both verbally and in writing
- Strong time management and organizational skills; able to work independently and effectively manage multiple tasks at once
- Ability to build relationships with clients and internal partners and influence others without direct control
Disclosure By applying to a job at Kestra Financial, Inc., you are agreeing to the following statements:
- You acknowledge that if hired, Kestra Financial, Inc. may, obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment.
- It is the policy of Kestra Financial to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender, identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Kestra Financial prohibits any such discrimination or harassment.