What are the responsibilities and job description for the Patient Service Specialist position at Kessler Rehabilitation Center?
Overview
Position: Patient Service Specialist
Location: Weehawken, NJ
Schedule: Full-Time 40 hours weeklyCompensation: $20-$23 hourly depending on years of experience
At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.
Our benefits package supports your career growth and personal well-being:
Start Strong: Our mentorship and orientation programs ensure a successful transition
Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debtRecharge & Refresh: Generous PTO to maintain a healthy work-life balanceYour Health Matters: Comprehensive benefits packagesInvest in Your Future: Company matching 401(k) retirement plansAdvance your Career: We offer a tuition reimbursement programGo Anywhere with Us: 1900 centers in 39 states, offering internal movement
Responsibilities
- Greets patients with exceptional customer service to create a positive patient experience
- Answers phones
- Ability to Multi-task in a high volume setting
- Insurance verification and pre-authorization
- Schedules patients appointments and checks them in at arrival
- Collection of co-pays
- Daily cash balancing and weekly banking deposits
- Patient intake and data entry to ensure proper billing
- Complete daily billing reports and work with central billing office (CBO)
- Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience
Qualifications
Minimum Qualifications
- HS diploma or GED is required
- Customer service experience required
Preferred Experience
- Knowledge of insurance verification preferred
- Healthcare, Medical, Dental office administration preferred
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Salary : $20 - $23