Solutions Consultant

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises.  Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America.  Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

• Due to continued growth in our level of sales activity, a vacancy exists within our Solution Consultancy Department for a Solutions Consultant 

• The successful candidate will work within the Global Solution Consultancy team as well as closely with the North American Sales and Account management Team  to build and present software demonstrations of the KCS product portfolio to meet customer requirements within the automotive sector.

Key Responsibilities: 

• Working with the North American Sales & Global Solution Consultancy teams to build demonstrations, presentations, webinars and documentation, and to enhance our core demonstration capabilities
• Attending workshops and Business Discovery sessions with customers and prospects to gain a thorough understanding of business requirements, and documenting their outcome
• Building and presenting software presentations that demonstrate to our customers that our solutions can meet and exceed their requirements and provide business benefit and value.
• Working closely with our Professional Services Group (PSG), Support and Development teams to develop customer propositions, you will ensure that the business understands the real customer requirements and will work closely to ensure that the best available solutions, some of which may be latest developments, are implemented to meet their need.
• Ensuring that all requirements, information gathered, and demonstrations are documented to provide a handover to PSG and the rest of the business.
• Ensuring that the latest developments are incorporated into our demonstration and working closely with the product teams to adopt new features as well as set up and document these on the demonstration systems

• Maintaining and enhancing the core demonstration data sets in order to ensure that our systems best represents a live trading environment.

Skills, Knowledge and Experience:

Essential

• The ability to understand and assimilate business process and requirements and convert these to presentations & demonstration to show business benefit to the customer and why they should select KCS as a partner 
• Excellent written, verbal communication and presentation skills 
• Strong interpersonal skills, with the ability to interact with diverse groups of individuals from CEO to warehouse operative, and maintain an effective working relationship within a team environment 
• Ability to work under pressure with limited time and direction and to work to deadlines 
• Be adaptable, work conscientiously and use own initiative and also work as part of the Solution Consultancy  and sales teams 
• Valid driving licence & suitable car for business usage is required 

Desirable

• A good working knowledge of the KCS portfolio architecture and product set.
• Knowledge and experience of KCS core markets 
• Knowledge of the Automotive parts supply chain and aftermarket
• Previous experience in similar role or appropriate industry 

This role will involve North American and Canadian travel with potential international Travel including occasional overnight stays.

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. 

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. 

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