What are the responsibilities and job description for the Field Service Technician position at Kerns Fireplace and Spa?
Job Overview:
Kerns Fireplace and Spa is a rapidly growing company and we are seeking a Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing on-site maintenance, repair, and troubleshooting services for our clients. This is a hands-on role that requires strong technical skills and the ability to work independently.
Duties:
- Analyze and diagnose equipment malfunctions and perform necessary repairs
- Fabricate and install parts as needed
- Perform maintenance tasks to ensure optimal performance of equipment
- Conduct inspections and testing to identify potential issues
- Collaborate with customers to understand their needs and provide appropriate solutions
- Provide technical support and guidance to customers regarding equipment operation
- Maintain accurate records of service calls, and repairs,
- Adhere to safety protocols and guidelines at all times
Requirements:
- Proficiency in English (both written and verbal)
- Ability to work in various field service environments, including outdoor locations
- Excellent problem-solving skills and attention to detail
- Strong communication and customer service skills
- Ability to work independently with minimal supervision
Benefits:
- Competitive salary based on experience and qualifications
If you have the required skills and experience for this position, we would love to hear from you. Apply now to join our team as a Field Service Technician.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
Work Location: In person
Salary : $43,544 - $56,936