What are the responsibilities and job description for the Receptionist position at Kernodle Clinic?
Lab Receptionist
Kernodle Clinic is a respected and progressive multi-specialty group practice with Clinics in Burlington, Mebane and Elon. We are a community leader that offers challenging and rewarding opportunities for our employees. Kernodle Clinic is a multi-specialty practice with more than 100 providers located just off I-40/I-85. Burlington is accessible as a day trip to NC mountains and beaches. Ample recreational activities, shopping, and easy access to metros (Greensboro, Raleigh and Durham) are unique to Burlington.
We are seeking a patient-focused individual to join our Lab Department as a full-time Receptionist at our Mebane Kernodle Clinic location. In this role, you will help ensure the efficient flow of patients throughout the Lab by greeting patients, calling them into the Lab, and directing them to the appropriate phlebotomy station. You will also receive and process patient specimen drop-offs, verifying each patient's name and date of birth to ensure accuracy. Additional responsibilities include stocking phlebotomy stations, obtaining laboratory orders from nursing staff and providers, assisting with patient transport as needed, and providing administrative support to help maintain an organized and efficient laboratory environment.
Experience preferred, but not required. EPIC experience is required. Schedule would be Monday thru Friday, 40 hours.
All candidates must have exceptional customer service, computer experience, medical knowledge, multi-tasking skills and be able to provide a friendly and welcoming environment to our patient population.
Job Type: Full-time
Duties Include, but not limited to the following:
Kernodle Clinic is a respected and progressive multi-specialty group practice with Clinics in Burlington, Mebane and Elon. We are a community leader that offers challenging and rewarding opportunities for our employees. Kernodle Clinic is a multi-specialty practice with more than 100 providers located just off I-40/I-85. Burlington is accessible as a day trip to NC mountains and beaches. Ample recreational activities, shopping, and easy access to metros (Greensboro, Raleigh and Durham) are unique to Burlington.
We are seeking a patient-focused individual to join our Lab Department as a full-time Receptionist at our Mebane Kernodle Clinic location. In this role, you will help ensure the efficient flow of patients throughout the Lab by greeting patients, calling them into the Lab, and directing them to the appropriate phlebotomy station. You will also receive and process patient specimen drop-offs, verifying each patient's name and date of birth to ensure accuracy. Additional responsibilities include stocking phlebotomy stations, obtaining laboratory orders from nursing staff and providers, assisting with patient transport as needed, and providing administrative support to help maintain an organized and efficient laboratory environment.
Experience preferred, but not required. EPIC experience is required. Schedule would be Monday thru Friday, 40 hours.
All candidates must have exceptional customer service, computer experience, medical knowledge, multi-tasking skills and be able to provide a friendly and welcoming environment to our patient population.
Job Type: Full-time
Duties Include, but not limited to the following:
- Manages flow of patients in and out of the Lab.
- Receives and greets patients by calling them into the Lab and directing them to a Phlebotomy station.
- Receives drop off specimens from patients and ensures to confirm patients name and date of birth.
- Uses double identifiers to ensure right patient every time with patients and specimens.
- Answers phone and assists patients and clinical staff with questions and appointment information.
- Contacts patients after their visit for patient experience survey.