What are the responsibilities and job description for the Experienced Sales Representative position at KERMAN CHEVROLET?
1 Greets all showroom and service customers answering any questions relating to their needs and concerns. 2 contacting customers for retention and loyalty opportunities. 3 Participates in community activities with product knowledge. 4 A successful Guest Relations rep needs the product knowledge, professionalism and empathy that customers look for today. Communication is extremely important in a team-building with the guests. 5 Records all guest interactions – name, email, and phone number. 6 Keeps up-to-date on new products and services within the industry.
· Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
· Maintains a prospect development system.
· Conducts business in an ethical and professional manner. Maintains professional appearance. 7 Answers all inbound profit center calls – sales, service, parts and body shop.
· Makes outbound prospecting calls inviting prospects to the dealership.
· Make CSI follow-up calls.
· Contacts all no-shows to reschedule missed appointments.
· Advises customers on special-order parts status, appointment reminders, and recall campaigns
- No prior experience! We will train and coach you for success.
· State Sales License, very easy to obtain within a day or two
· Valid Driver's License
Pay: $23.77 - $28.63 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $24 - $29