Selling Supervisor

KENZO has been infusing positive energy and contagious freedom for half a century by boldly proclaiming a polychrome, adventurous and borderless fashion that celebrates nature and cultural diversity.

Founded in Paris in 1970 by Kenzo Takada, the House continues to cultivate and reinterpret codes that make it unique with dynamic modernity. Artistic Director Nigo’s goal is to reconnect with the values entrenched in the early beginnings of the Maison: designer fashion crafted for real life, imbued with the playful urbanity of KENZO’s timeless legacy. In a creative exchange, KENZO has become an evolving dialogue between the pop culture of the founder’s heritage and the street culture inherent to Nigo.

KENZO is currently seeking a Selling Supervisor for its Woodbury location!

This position is responsible for mentoring associates towards achieving an elevated customer experience, category management and sales objectives, maintaining and achieving high operational and merchandizing standards, and assisting with the daily supervision of the team.

Responsibilities & Tasks:

Sales

• Strive to achieve and exceed individual and team sales goals
• Exemplify the core values of the brand when assisting customers and coaching the sales team
• Facilitate and develop lasting relationships with clients to increase client retention
• Develop and maintain a client book to better assist growing an engaged clientele
• Adhere to all company policies and procedures

Stock/Operations

• Maintain inventory in an efficient, clean, secure, and organized fashion
• Anticipate changing merchandise needs and provide proactive solutions to space and storage issues
• Ensure that all merchandise is ticketed
• Support visual merchandising and operations needs with the moving and storage of fixtures, furniture, merchandise, props, etc.
• Understand and accurately complete all paperwork and procedures
• Lead all aspects of the client delivery process inclusive of troubleshooting missing deliveries; Document all deliveries to clients, track and locate merchandise when necessary

Supervisory

• Perform store opening/closing procedures when management is not present
• Assist in diffusing client situations as they arise
• Play an active role in coaching the selling staff while helping to facilitate sales
• Partner with management to ensure staff is fully aware of stock, visual merchandising, and product knowledge
• Effectively support the timely preparation and completion of all inventories and cycle counts
• Partner with Management for replenishment on sold out styles, collection feedback, and product performance

Qualifications & Skills:

• 3 years’ experience in luxury retail sales preferred
• Previous work experience with a European and/or Luxury brand strongly desired
• Proven experience driving positive customer interactions
• Strong verbal and written communication skills and excellent organizational skills
• Flexibility to work a retail schedule including evenings, weekends, and holidays

Employee benefits: At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.

The compensation for this position ranges from $19-$22 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.