Service Advisor

• Communicate with service customers to determine the nature of the mechanical problems
• Secure agreement from customers before repairs; cover cost estimate; and approximate time when truck’s work will be completed.
• Handle minor customer complaints and misunderstandings.
• Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised.
• Coordinate work assignments for service technicians.

• Previous medium/heavy duty truck service or automobile service advisor/writer or mechanic experience HIGHLY DESIRABLE. Current CDL also a plus.
• Demonstrated customer service skills.
• Excellent verbal and written communications skills
• Enthusiastic demeanor even in a fast-paced environment
• Solid computer skills to include Microsoft Office programs

Salary : $55,000 - $60,000