Customer Strategy Manager, Oral Care

Kenvue Is Currently Recruiting For a

Customer Strategy Manager, Oral Care

What We Do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role Reports To

Dir Cust Strategy and Channel Activation

Location:

North America, United States, New Jersey, Summit

Work Location:

Hybrid

What You Will Do

The Category Strategy Manager is accountable for achieving forecast, budget, and OKR targets for the Oral Care business by developing and executing strategic business plans that align both company and customer objectives. This role leads commercialization planning, shaping go-to-market strategies to drive profitable growth and successful product launches. Acting as a liaison between sales, marketing, and other cross-functional partners, the manager represents the voice of the customer and provides retailer and competitive insights. The position requires influencing marketing and brand strategies, managing special projects, and thriving in a dynamic, fast-paced environment.

Key Responsibilities

• Execute plans through ongoing communication and in-store visits.
• Leads business planning with analytics, timelines, and collaborative cycles.
• Aligns strategies and insights across teams to achieve goals.
• Manages promotional programs and tracks results.
• Partners internally to drive revenue growth strategies.
• Drives plan execution via regular customer team interactions.
• Leads cross-functional teams to develop and implement the 4P’s, using insights to improve performance.
• Influences pricing, promotions, category, and inventory management through collaboration.
• Ensures trade investments enhance P\&L.
• Recommend assortment and merchandising strategies.
• Coordinates communication between internal and customer sales teams for alignment and accountability.
• Supports retailer business reviews and new item placements.
• Co-leads major customer meetings.
• Presents reviews to drive brand performance.
• Promotes a positive, action-oriented culture within the Oral Care Team Franchise.
  
  

Required Qualifications

What we are looking for

• A minimum of a bachelor’s degree in business, Marketing, or related field required.
• 5 years prior experience in consumer package goods required.
• Prior experience in direct customer sales, business analytics, and/or customer marketing required.
• Ability to influence decision-makers to ensure a fully aligned customer/company business plan.
• Exhibit strong communications and negotiation abilities, with the capability to deliver impactful presentations and adapt messaging to suit different decision makers.
• Abiity to develop and oversee project plans, implement and execute customer, shopper, and category studies, and draw actionable conclusions from the results.
• Ability to prioritize and to manage projects successfully.
• Ability to work in a complex and agile environment.
• Up to 25% of travel required.
  
  

Preferred Qualifications

• Experience working with national customers.
• Ability and passion to coach and develop reporting staff members.
  
  

What’s In It For You

Annual base salary for new hires in this position ranges:

$124,100.00 - $175,200.00

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

• Competitive Benefit Package*
• Paid Company Holidays, Paid Vacation, Volunteer Time & More!
• Learning & Development Opportunities
• Kenvuer Impact Networks
• This list could vary based on location/region
• Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.
  
  

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.