Auxiliary Services Director

• Manages and monitors the operations of the KSU Spirit/Bookstore, Food Services, Printing Services, Vending Services, and Campus Card,
• Works closely with Student Housing, Athletics and other units; coordinates and assists with planning and management of campus events.
• Assists in the Development of overall business strategies for the self-sustaining, revenue-generating auxiliary enterprises and service activities that ensure their fiscal stability.
• Supervises (either directly or indirectly) and evaluates Auxiliary Services unit supervisors
• Works closely with Auxiliary Activity Managers to establish operating goals and budgets to meet those goals followed by supervision of the activity's performance toward accomplishment of approved goals.
• Works closely and continuously with the College Budget Officer to ensure that all Auxiliary Activities operate within acceptable budget parameters.
• Participates in development of Quarterly Reviews of budget status for Auxiliary Activities.
• Analyzes and recommends approval or rejection of internal and/or contractor requests for deviations from contract specifications and delivery schedules.
• Analyzes price proposals, financial reports, and other data to determine reasonableness of prices; reviews and interprets contract provisions to achieve cost efficiencies and reductions where feasible.
• Assesses contractor service value and product/service reliability relative to cost and customer service; plans, organizes, and coordinates acquisition alternatives, as appropriate.
• Develops, implements and administers plans for effective communications programs within the function.
• Serves as a primary liaison with contracting representatives to ensure compliance with contract specifications and resolution of problems and issues, as they arise; may arbitrate claims or complaints occurring in performance of contracts.
• Continually monitors and evaluates contractor performance against contract specifications and recommends appropriate remedial action as necessary.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:  

• Ability to create, compose, and edit written materials.
• Excellent oral, written, and communication skills; i.e., the ability to communicate effectively verbally and through written correspondence and in communicating with individuals in one-on-one situations. Requires a precise command of grammar, punctuation, spelling, and the correct usage of the English language. Must be adept at consistently multitasking while accurately attending to detail.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Knowledge of general accounting principles, procedures, systems, and documentation.
• Information research skills.

• Organizing and coordinating skills.
• Demonstrated ability to maintain confidentiality.
• Skill in budget preparation and fiscal management.
• Knowledge of costing and pricing methodology.
• Ability to make administrative/procedural decisions and judgments.
• Knowledge of contract documents and specifications.
• Knowledge of contractor compliance issues and procedures, as applicable to a public institution.
• Knowledge of procurement rules and regulations.
• Ability to assess contract compliance and product/service quality.
• Ability to resolve customer complaints and concerns.
• Ability to develop and maintain recordkeeping systems and procedures.

SUPERVISORY RESPONSIBILITY:  

• This position does have supervisory responsibility. 

OTHER DUTIES: 

• Performs other duties as assigned.

QUALIFICATIONS:  

• Bachelor's degree; at least 5 years of experience that is directly related to the duties and responsibilities specified.

Licensing and Certifications: NA 

WORKING CONDITIONS:  

• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort required.
• No or very limited exposure to physical risk.