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Medical Front Office - Patient Service Specialist - KORT

Kentucky Orthopedic Rehab Team
New Albany, IN Full Time
POSTED ON 9/26/2026
AVAILABLE BEFORE 11/25/2026
Medical Front Office - Patient Service Specialist - KORT
Job ID 303741 Location US-IN-New Albany Experience (Years) 1 Category Administrative - Administrative Services Street Address 3626 Grant Line Road Company Kentucky Orthopedic Rehab Team Position Type Full Time
Overview

Position: Patient Service Specialist

Location: New Albany, IN

Type of Employment: Fulltime

Schedule: Weekdays (2 evenings until 6 or 7pm)

Compensation: $15.00-$16.00/hour

When patients enter our outpatient physical therapy center in New Albany, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Responsibilities

    Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications

Minimum Qualifications:

  • High School Diploma/GED required
  • Health care experience

Preferred Qualifications:

  • 3 Years in Customer Service Experience
Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

 

Salary : $15 - $16

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