Pioneer Dining Cashier/Dining Room Steward Pioneer Catering

Position Summary

The Cashier / Dining Room Steward is responsible for providing excellent customer service to students, faculty, staff, and guests while operating the cash register and maintaining a clean, organized, and welcoming dining environment. This position assists with food service operations, cash handling, sanitation, and dining room upkeep to ensure a positive dining experience for the university community.

Cashier Responsibilities

• Greet customers in a friendly and professional manner.
• Accurately process cash, credit card, meal plan, and other dining transactions.
• Balance cash drawer and maintain accountability for all transactions.
• Answer customer questions regarding menu items, meal plans, and dining services.
• Assist with stocking beverages, condiments, utensils, and other service items.
• Follow Pioneers’ cash-handling policies and procedures.
• Report discrepancies or customer concerns to the supervisor.

Dining Room Steward Responsibilities

• Maintain cleanliness and sanitation of dining room areas, including tables, chairs, counters, beverage stations, and serving areas.
• Remove trays, dishes, and trash from dining areas promptly.
• Replenish supplies such as napkins, utensils, cups, and condiments.
• Assist with dishwashing and kitchen clean-up as needed.
• Follow all food safety and sanitation regulations.
• Help prepare dining areas for special events, meetings, and university functions.
• Monitor dining room conditions and address cleanliness issues proactively.
• Maintain a safe environment for customers and staff.

General Responsibilities

• Provide exceptional customer service to all members of the university community.
• Follow university policies and Dining Services procedures.
• Work cooperatively with other Dining Services staff.
• Attend required training sessions and staff meetings.
• Perform other duties as assigned.

Required

• High school diploma or equivalent preferred.
• Basic math and cash-handling skills.
• Ability to provide excellent customer service.
• Ability to work in a fast-paced environment.
• Ability to follow written and verbal instructions.
• Reliable attendance and punctuality.

Preferred

• Previous cashier, food service, or customer service experience.
• Knowledge of food safety and sanitation practices.

Physical Requirements

• Ability to stand and walk for extended periods.

Conditions of Employment

• $11/ hour Mondays – Fridays 9 AM – 2 PM with a meal provided

Email diningservices@kcu.edu for interviews and information