Financial Aid Counselor (3 positions)

Job Title:

Financial Aid Counselor (3 positions)

Physical Location:

Kent Campus - Kent, OH

Salary:

$34,000 - $37,000

Basic Function:

To advise students and/or parents on financial aid options; to administer specific financial aid programs. Reports to Assistant Director, Student Financial Aid.

Additional Basic Function – if applicable:

Not Applicable.

Examples of Duties:

Duties/essential functions may include, but not be limited to, the following:

Counsel students, parents, University departments, and outside agencies on the federal, state, and Institutional financial aid application process.

Conduct presentations to clarify federal, state, and University regulations regarding the financial aid process.

Evaluate and determine appropriate action for invalid or incomplete student financial aid applications.

Determine award packages; award aid; recalculate and adjust aid; delete federal, state, and/or Institutional aid.

Oversee various financial aid programs (e.g. direct loans, minority benefits, scholarship coordination, grant processing, University scholarships, special circumstances, federal work study, etc.).

May supervise students and/or provide functional guidance of support staff or other employees who work on a project or assignment on a temporary or intermittent basis.

Serve on university committees.

Perform related duties as assigned.

Additional Examples of Duties – if applicable:

Not applicable.

Minimum Qualifications:

Bachelor's degree in a relevant field; Master’s degree preferred; three months experience in student financial aid, customer service, or a relevant field.

License/Certification:

Not applicable.

Knowledge Of:

Personal computer applications

Skill In:

Written, verbal and interpersonal communication
Providing excellent customer service while complying with confidentiality laws and university policies
Organization and time management
Attention to detail
Utilizing computer applications, i.e., Microsoft Office

Ability To:

Not applicable

Preferred Qualifications – if applicable:

Knowledge of Banner INB system
Skill in utilizing Microsoft Excel
Knowledge of general financial aid guidelines regarding loans, scholarships, grants, and federal work-study

Assessments:

Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions / Physical Requirements:

None.

Working Schedule:

Monday - Friday 8 AM - 5 PM or otherwise discussed with your supervisor

Additional Information:

Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind.

Disclaimer:

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.