Social Work Resource Coordinator

Primary Function

The Social Work Resource Coordinator is responsible for the provision of non-clinical social work services, including resource referrals, assistance with behavioral health transfers, social determinants of health intervention, and administrative support. The Social Work Resource Coordinator functions as a member of the interdisciplinary care team providing social work expertise to assist with psychosocial barriers to care, as well as supporting throughput and readmission initiatives.

Responsibilities

1. The Social Work Resource Coordinator is responsible for SDOH follow ups, providing resources and arranging follow up services in the community.
2. Identifying and connecting patients and families with appropriate community resources, such as financial assistance programs, housing support, transportation services, and food security programs.
3. Maintaining all required documentation, following all departmental procedures.
4. Providing social work assessment, identifying, and addressing urgent needs.
5. Coordinating appropriate mandating reporting when a safety issue is identified. Utilizing clinical supervision as needed for complex cases.
6. Collaborating with local community agencies to maintain up-to-date information regarding available resources to service the patient population.
7. Serving as a liaison between patients and external agencies to facilitate access to services.
8. Partnering with MSW colleagues to implement discharge plans, resource-related tasks, and administrative needs.
9. Assisting to identify an appropriate disposition plan for patients demonstrating knowledge of resources including availability, eligibility, cost factors, and types of service.
10. Observing relevant hospital and department policies and procedures including risk management, infection control, and safety.
11. Participating in supervision with Clinical Supervisor, either in individual or group setting, as scheduled by Supervisor.
12. Performing all other job related duties as assigned.

Job Qualifications and Specifications

A Bachelor’s Degree in Social Work or related field. Experience in a hospital setting or experience working as a community health worker strongly preferred.

Care New England Health System (CNE) and its member institutions—Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center—are trusted organizations fueling the latest advances in medical research, attracting the nation’s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.