What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Kent Cashman - State Farm Agent?
Benefits:
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
We are looking for someone with a positive mindset to join our experienced successful team. This role will be supporting the current agency team and our customer base. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven candidates with a positive team attitude.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Support Existing team & agent with daily responsibilities
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Salary : $20 - $22