Director of Clinical Services

JOB SUMMARY The Director of Clinical Services (DCS) is responsible for the overall direction of home health clinical services. The DCS establishes, implements and evaluates goals and objectives for home health services that meet and promote the standards of quality and contribute to the total organization and philosophy. DUTIES & RESPONSIBILITIES Ensures Agency compliance with all applicable state and federal home health laws and regulations. Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel. Ensures a Clinical Manager/Supervisor is available during all operating hours. Responsible for assuring the development, implementation, and updates of the individualized plan of care, which would entail communication with all physicians involved in the plan of care and integration of orders, including medication orders, from all physicians involved in the plan of care. Provides guidance and counseling to coordinators and Clinical Supervisor to assist them in continually improving all aspects of home health care services, provided through organization personnel. Assists Clinical Supervisor in managing clinical teams and planning. Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated. Assists the Executive Director/Administrator in the preparation and administration of the organization's budget. Interprets operational indicators to detect census changes and increases or decreases in volume, which could impact staffing levels, revenues or expenses. Evaluates performance of Clinical Supervisors. Assists Clinical Supervisors to develop skills and techniques in evaluating the performance of clinicians. Hires, evaluates, and terminates organization personnel. Conducts clinician performance evaluations per policy guidelines. Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities. Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services. Develops implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, either directly or by delegating to another staff member. Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel. Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of home health services provided through the Organization. Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures. Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and, maintains compliance. Stays informed about changes in the field of nursing and home health care; shares information with appropriate organization personnel. Promotes home health referrals in the health care community. In the absence of the Executive Director/Administrator, the Director of Clinical Services will become the acting Executive Director/Administrator and will be vested with authority to act on behalf of the Executive Director/Administrator. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) Must be a registered nurse with current licensure to practice in the State. Three years of management experience in a home health or related health care organization. Demonstrated ability to supervise and direct professional administrative personnel. Ability to market and deal tactfully with customers and the community. The ability to drive and/or have access to transportation for agency related travel (e.g. community partners, patients, etc.) is an essential function of the job. Occasional out of state travel is also required for company meetings, trainings, etc. Must have and maintain a valid driver’s license, maintain automobile insurance coverage and have access to an automobile. Excellent observation, verbal and written communication skills. Knowledge of business management, state and federal governmental regulations. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. Kenosha Visiting Nurse Association’s mission is to provide quality healthcare at home. For 96 years, KVNA has delivered quality skilled home health care, private duty, and community services to individuals and families living and working in our community. This team is dedicated to being a provider and an employer of choice, with a focus on a positive employee experience. Based in South Eastern Wisconsin and operating in Kenosha, Racine, and Walworth counties, KVNA is Medicare certified and licensed by the Wisconsin State Department of Health. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.