What are the responsibilities and job description for the Crisis Counselor - Part Time position at Kenosha Human Development Services?
KENOSHA HUMAN DEVELOPMENT SERVICES, INC.
3536 52nd Street Kenosha, WI 53144
Division/Department: Crisis and Stabilization Services
Location: Crisis Prevention Center
Job Title: Crisis Counselor
Reports To: Crisis Program Manager
Type of Position: Part-Time
FSLA Status: Non-exempt
Schedule: As scheduled
Starting Pay: $21.20 per hour
Position Summary
The Crisis Counselor provides walk-in, telephone and mobile interventions to individuals experiencing a mental health emergency. This position also provides the client linkage and follow-up to community resources.
Responsibilities
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3536 52nd Street Kenosha, WI 53144
Division/Department: Crisis and Stabilization Services
Location: Crisis Prevention Center
Job Title: Crisis Counselor
Reports To: Crisis Program Manager
Type of Position: Part-Time
FSLA Status: Non-exempt
Schedule: As scheduled
Starting Pay: $21.20 per hour
Position Summary
The Crisis Counselor provides walk-in, telephone and mobile interventions to individuals experiencing a mental health emergency. This position also provides the client linkage and follow-up to community resources.
Responsibilities
- Crisis intervention for Kenosha County:
- Respond in timely manner to caller; prioritize calls as necessary
- Determine need for phone or on-site intervention and respond accordingly
- Perform assessment and ascertain elements of crisis and degree of danger/urgency involved; obtain assistance as needed and facilitate outcome
- Defuse immediate crisis reactions; collaborate with involved parties to develop safety plan, advocate as needed and facilitate outcome
- Provide supportive listening, feedback, information and referral
- Respond to local detention facilities for suicide assessment of targeted inmates
- Refer/provide authorization for county-funded services as appropriate
- Consult with ER staff when voluntary placements need to be funded by Kenosha County
- Assess/provide emergency psychiatric inpatient hospital authorization when deemed appropriate
- Assist law enforcement in determining the need for involuntary inpatient care
- Present alternatives when suitable i.e., safety planning
- Assess and assist in determining suitable placement for voluntary detox of substance addicted persons
- Assess/refer/admit to KARE Center for crisis stabilization and/or to defer emergency hospital admissions
- May provide facilitating services (such as transportation) as needed
- Respond to crime scenes as requested by Law Enforcement
- Assist police as requested and instructed
- Assist in defusing victims and witnesses
- Provide referrals/immediately needed services
- Create short term safety plans for victims and witnesses involved, facilitate as needed
- Perform individual employee requirements for continuing education and clinical supervision as required for agency
- Maintain accurate record of task completion
- Perform other work as required by the Emergency Mental Health Services Supervisor
- Promptly complete all required documentation for work as described above
- Conduct oneself in a professional manner
- Maintain the confidentiality and other rights of participants, families and staff and follow HIPPA Guidelines for all verbal and written communication
- Problem-solve difficult situations in a timely manner
- Manage difficult or emotional consumer situations by responding promptly to needs, requests for assistance and services
- Give, receive and act upon feedback from supervisors and co-workers in an appropriate manner
- Maintain professional boundaries with consumers and co-workers at all times
- Understand cultural diversity and have respect for others’ values and culture
- Attend training as requested by supervisors
- Other tasks as assigned by supervisors
- Excellent verbal and written communication skills
- Ability to observe, interpret, assess and document human behaviors
- Ability to maintain active pace for up to an eight hour shift
- Professional attitude, strong work ethic, ability to work independently and to maintain solid, personal boundaries
- Upon hire, must complete minimum of 40 hours training
- Ability to effectively communicate, both written and verbally, in the English language
- Must have reliable transportation and valid driver’s license with good driving record
- Must carry own auto insurance with at least 100,000/300,000/100,000 coverage
- Ability to maintain records and document case notes daily
- Ability to give and accept feedback as a part of a team
- Ability to traverse within the workspace and community frequently
- Be willing to learn and work with the treatment philosophies
- Bilingual in Spanish a plus
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Salary : $21