Splish Splash Parking Lot Supervisor

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The Parking Supervisor ensures the parking operation runs efficiently. This position ensures that all parking lots are cleaned, team members are in place, and guest cars are parked quickly and efficiently.

We Are Currently Looking For a

Splish Splash Parking Lot Supervisor

Roles & Responsibilities

Supervisory Duties:

• Supervise the daily operations of the Parking team and any other assigned departments
• Lead by example, attitude, and as a representation of Splish Splash’s core values
• Act as an approachable mentor and coach to all assigned team members
• Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.
• Become knowledgeable of performing the essential duties of all parking positions and backfill these positions when needed
• Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.
• Ensure that all required meal and other breaks are being given in accordance with NY law
• Assist with team scheduling and timekeeping activities
  
  

Departmental Duties

• Welcome guests to the park, while guiding them to an open parking spot
• Ensure that all POS financial transactions for parking lots are accurate and in-compliance with PCI standards
• Ensure the smooth process of parking cars
• Courteously assist guests with questions and complaints
• Assist in directing guests to the proper parking space, when needed
• Follow the designated safety procedures when directing cars in the parking lot
• Ensure that all vehicles are parked in an efficient manner
• Prevent guests from carrying unauthorized items through to bag check
• Maintain overall upkeep of the parking lots, including trash clean up and removal
• Direct emergency services such as fire and police in the event of an emergency
• Assist with special parking details in emergency situations or for special events
• Assist other Guest Experience departments as needed
• All other duties assigned by leadership
• Pay Rate: $19 / hr.
  
  

Education & Experience

• No education requirements for this role
• 1 years of related work experience preferred
  
  

Language: Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Requirements

• Must be at least 18 years of age to comply with NY Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Ability to maintain a positive and professional attitude in difficult situations
• Ability to address multiple tasks and priorities in a fast-paced environment
• Ability to work independently as well as with a team
• Must be proactive, a quick learner, and able to collaborate well in a workplace
• Excellent customer service skills, ability to resolve questions, problems, issues, and concerns
  
  

Physical Requirements

• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to remain sedentary for periods of time, while using a computer
• Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more
  
  

Working Conditions

• Subject to frequent exposure to outdoor areas of the park
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain and other weather conditions
• Subject to frequent interruptions and requests that may require reprioritization of activities
  
  

Team Member Benefits

Splish Splash Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Splish Splash on your days off
• Invited to exclusive employee events throughout the season
  
  

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Splish Splash. Apply today!

Do not miss the chance to spark your career now!