Idlewild and SoakZone: Catering Team Member

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

A Catering Team Member is essential for onsite catered events. Duties include, but are not limited to, preparing food, providing exceptional customer service, stocking, and rotating merchandise, following safety regulations, and performing various administrative and cleaning tasks.

Working as a Catering Team Member is the perfect way to gain valuable customer service, food preparation, decision-making, and problem-solving skills.

We Are Currently Looking For a

Idlewild and SoakZone: Catering Team Member

Roles & Responsibilities

Role & Responsibilities:

• Greet customers, assist with questions, and manage accurate transactions to provide an engaging customer experience
• Serve large groups of guests by assisting with buffet style service
• Prepare food through correct product specifications and procedures
• Replenish condiments, beverages, and food supplies while maintaining a clean work area.
• Conduct POS transactions and ensure that all handling procedures are followed, including credit and refund transactions, loss prevention, etc.
• Participate in the setup and breakdown of catered events
• Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
• Monitor product quality and communicate shrinkage/waste to the lead and/or supervisor.
• Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
• Provide support to other park Food & Beverage departments during the operating season, as needed
• All other duties assigned by leadership.
  
  

Education And Experience

• There are no education requirements for this position
• Previous work experience in a catering, food service, or restaurant role a plus, but is not required
  
  

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements

• Must be at least 14 years of age to comply with Pennsylvania Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Ability to work later evening hours during certain events
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Ability to refrain from on-the-job consumption of alcohol
• Must possess safety-oriented mindset and understand the importance of complying with all state, and local food preparation and serving regulations
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to follow direction, multi-task, and work as part of a fast-paced catering team
  
  

Physical Requirements

• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to withstand heat and humidity from food prep and kitchen equipment
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
  
  

Working Conditions

• This role will be based in a variety of outdoor or indoor event locations
• Subject to working late hours for some events (age-restrictions may apply)
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments
• Subject to frequent handling of cleaning chemicals and detergents
  
  

Team Member Benefits

Working at Idlewild and SoakZone is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As an Idlewild and SoakZone employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Idlewild And SoakZone Perks & Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Idlewild and SoakZone, Kennywood, and Sandcastle on your days off, as well as free tickets for your family & friends!
• Exclusive employee events throughout the season
  
  

We’ve got great jobs for people just starting out in the workforce, looking for a second job, or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Idlewild and SoakZone . Apply today!

Do not miss the chance to spark your career now!