What are the responsibilities and job description for the Home Care Virtual Assistant position at Kenny Kalatizadeh Health Care?
Company Description Kenny Kalatizadeh Health Care is a senior living organization that reimagines aging through innovative, science-based wellness programs. The company focuses on helping residents stay active, independent, and engaged in meaningful ways. Residents are encouraged to participate in cultural, travel, and philanthropic opportunities that enrich their daily lives. As a team member, you will support a model of care that values whole-person wellness, lifelong learning, and connection to the broader community.
Role Description The Home Care Virtual Assistant is a full-time hybrid role based in Denver, CO, with a mix of on-site and work-from-home responsibilities. In this role, you will support residents and care teams by coordinating schedules, managing virtual check-ins, and assisting with remote monitoring and communication. You will handle phone and video calls, respond to resident and family inquiries, and document care-related information accurately in internal systems. Daily tasks include assisting with care plan updates, helping staff prepare for in-person visits, and ensuring that virtual services are delivered in a timely and compassionate manner. You will collaborate with interdisciplinary team members to promote resident safety, comfort, and engagement, while maintaining confidentiality and professional boundaries at all times.
Qualifications
Role Description The Home Care Virtual Assistant is a full-time hybrid role based in Denver, CO, with a mix of on-site and work-from-home responsibilities. In this role, you will support residents and care teams by coordinating schedules, managing virtual check-ins, and assisting with remote monitoring and communication. You will handle phone and video calls, respond to resident and family inquiries, and document care-related information accurately in internal systems. Daily tasks include assisting with care plan updates, helping staff prepare for in-person visits, and ensuring that virtual services are delivered in a timely and compassionate manner. You will collaborate with interdisciplinary team members to promote resident safety, comfort, and engagement, while maintaining confidentiality and professional boundaries at all times.
Qualifications
- Strong caregiving and dementia care skills, with an understanding of person-centered support for older adults.
- Manual handling awareness and safe practices, including the ability to follow guidelines and collaborate with on-site care staff when physical support is needed.
- Excellent interpersonal skills and communication abilities, including clear, respectful phone, video, and written communication with residents, families, and colleagues.
- Comfort with technology, including video conferencing tools, electronic records, and scheduling software.
- High level of reliability, organization, and attention to detail in documenting interactions and following protocols.
- Experience in home care, senior living, healthcare support, or a related setting is preferred.
- Ability to work independently in a hybrid environment, manage time effectively, and handle sensitive information with discretion.
- Relevant training or certification in caregiving, elder care, or healthcare assistance is beneficial; CPR/First Aid certification is a plus.