What are the responsibilities and job description for the Mobile Crisis Response / SASS Counselor position at Kenneth Young Center?
Mobile Crisis Response / SASS Counselor
Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger, healthier communities.
Kenneth Young Center offers a robust benefit package that is highly competitive to the market and offers all full-time employees the following:
- 403(b) plan with organizational matching
- Medical Insurance (Blue Cross and Blue Shield of Illinois - BCBS)
- Dental (BCBS), and Vision Insurance (BCBS) with low employee premiums
- Long Term and Short Term Disability (BCBS), no cost to employee
- Flexible Spending Account (with annual rollover)
- Basic life insurance (50k) paid for by the organization and option for additional voluntary coverage for self, spouse, or dependents
- (BCBS)
- Incentive program with potential for quarterly bonuses
- Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
- Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)
To further promote an active and healthy work/ life balance, KYC also offers a generous amount of paid time off and staff holidays.
- 4 weeks of Paid Time Off (With increases based on seniority)
- 8 Paid Organization-Wide Holidays
- 3 Personal Floating Holidays annually
Job Scope: Works with families and community based systems to provide in-home services including assessment, treatment planning, case management and intensive family based services. Participates as a member of a crisis team providing screening, assessment, and support services to children requiring public funding for services.
Clinical Responsibilities
- Provide a full range of crisis screening, assessment, and support services to a caseload of clients and their families. These services will include the following:
- Crisis screenings resulting in hospitalization or deflection.
- Attending all 72 hour and ongoing hospital staffings and residential placement meetings
- Developing a plan to stabilize a client without the use of hospitalization if hospitalization is not necessary
- Case management services
- Linkage back to substitute care provider
- Linkage to community resources as needed
- Ongoing support to help a client maintain access to established services
- Post-hospitalization services, which includes gathering information for a mental health assessment and individualized treatment plan
- Participate as a responsible crisis team member to maintain continuous on-call coverage and to accomplish other team tasks, goals and responsibilities.
- Manage a caseload that reflects the MCR/SASS program demands.
- Provide timely and accurate assessments of incoming calls with clinically appropriate dispositions.
- Determine the need for additional services based on the assessment and facilitate linkage.
- Participate in consultation, as needed, with other agency professionals or with paid agency consultants.
Performance Requirements
- Interpret and communicate, at the service delivery level, Center policies and procedures.
- Submit, in a timely and accurate fashion determined by supervisor, reports and data as required by the Center’s policies and procedures.
- Attend MCR/SASS department meetings.
- Meet agency quality and compliance standard by accurately completing clinical documentation and service reporting in a timely manner.
- Meet or exceed service productivity target.
- Participate in program evaluation and development of service options that best address client needs
- Participate in Staff training and development seminars
- Work cooperatively with other Center teams and programs to maintain smooth continuity of care when cases are shared across teams
- Become familiar with and utilize of outside resources as needed to provide comprehensive services to clients
- Participate in supervision with Coordinator and in regular performance appraisals as directed
Education and Experience
- Bachelors Degree from an accredited College or University in Social Work, Psychology, or closely related discipline or a minimum of a high school diploma or GED and 5 years supervised clinical experience in mental health or human services
- Masters Degree from an accredited College or University in Social Work, Psychology, or closely related discipline preferred
- One to two years experience working with children and adolescents.
- Bilingual (Spanish) preferred
- Valid driver’s license, proof of insurance and reliable transportation required.
- Computer skills required.
Work Environment
- Roughly one half of the employee’s time will be spent in the community, driving to and from hospital sites to perform crisis screenings
- In conducting, screenings and follow ups with the family, an employee may be exposed to varying home conditions
Travel Requirements
- Will be required to drive daily for meetings and/or visits to hospitals or client homes. Will work in varied residential environments based on assigned caseload.
Schedule/Time Keeping
- Exempt, Full-Time, 37.5 hour work week
- Must work a flexible schedule in response to the needs of the target population served, including rotating direct on-call responsibilities, which includes a minimum of 2 evening shifts and 1 weekend shift per month, as well as holiday hours.
Kenneth Young Center is an Equal Opportunity Employer