Front Desk Receptionist

Front Desk Receptionist

Location: Breaux Bridge, LA (on-site)

Job Type: Full Time, Non-exempt, hourly

Pay: $18.00/hour

About Us:

Kennedy Facial Plastic Surgery, led by Paige Kennedy, M.D., provides facial plastic surgery and aesthetic services in a patient-focused, detail-oriented practice. We're looking for a warm, organized and friendly Front Desk Coordinator to be the first point of contact for our patients and a key part of our clinical team's day-to-day operations.

Responsibilities:

• Greet patients and visitors with a professional, welcoming manner
• Manage phone lines, text lines, scheduling and calendar coordination for consultations, surgical procedures, and aesthetic treatments
• Check patients in and out, collect payments for cosmetic services, and process related paperwork
• Maintain and update patient records in the practice's EHR/practice management system in accordance with HIPAA and practice confidentiality policies
• Verify insurance information where applicable and coordinate with billing
• Support before/after photo documentation logistics in coordination with clinical staff
• Maintain a clean, organized, and welcoming front office and waiting area
• Support day-to-day administrative needs of the practice
• Communicate professionally and confidentially with patients regarding sensitive personal and medical information
• Support marketing and patient-experience initiatives as directed

What We're Looking For:

• Prior front desk, medical office, or customer-service experience preferred (aesthetic/plastic surgery or dermatology experience a plus)
• Excellent communication and interpersonal skills
• Comfortable with EHR/practice management software and general office technology - experience with Nextech specifically is a plus
• Strong organizational skills and attention to detail
• Ability to maintain strict confidentiality regarding patient information
• Reliable, punctual, and professional in appearance and demeanor
• Bachelor’s degree or equivalent required

What We Offer:

• $18.00/hour
• Paid time off (PTO/sick leave combined): 15 days per year
• Health insurance eligibility after 90 days of employment
• SEP retirement plan eligibility (per plan terms)
• A generous employee discount program on select services after 90 days of employment
• A supportive, close-knit clinical team

Kennedy Facial Plastic Surgery is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law.

To Apply:

Please submit your resumé to info@kennedyfacialplastics.com along with a brief note on your interest in the role.

Pay: $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Do you have experience working with Nextech EMR?
• Do you have experience working in the aesthetics industry?

Education:

• Bachelor's (Preferred)

Experience:

• Medical receptionist: 1 year (Required)

Ability to Commute:

• Breaux Bridge, LA 70517 (Required)

Work Location: In person

Salary : $18