Asst. Program Director, Early Intervention

Position Summary:
The Early Intervention Assistant Program Director supports the overall management, supervision, and daily operations of the Early Intervention (EI) Program in collaboration with the Program Director. This position provides direct leadership to team members, ensures compliance with all regulatory and agency standards, and helps maintain high-quality, family-centered services. The Assistant Director acts as a key member of the leadership team and assumes administrative oversight in the absence of the Program Director.

Key Responsibilities:
Program Oversight & Administration

• Oversee day-to-day program operations in collaboration with the Program Director.
• Maintain program compliance with all Department of Public Health (DPH) regulations, Early Intervention Operational Standards, and agency policies.
• Ensure timely completion of all required program documentation and reporting.
• Monitor team caseloads to ensure DPH timelines and productivity requirements are met.
• Support administrative functions, including billing reconciliation, consult management, and fundraising or outreach activities.
• Participate in and co-facilitate Parent Advisory Council meetings and community outreach events.
• Assume program leadership responsibilities in the Program Director’s absence.

Staff Supervision & Development

• Provide direct supervision, coaching, and mentoring to Early Intervention Specialists and team members.
• Conduct or co-facilitate team meetings, peer reviews, and professional development sessions.
• Oversee onboarding and training for new staff during their onboarding period.
• Conduct or assist with annual performance evaluations for assigned staff.
• Support staff in the Certified Early Intervention Specialist (CEIS) credentialing process.
• Foster a positive, collaborative, and supportive team environment.

Service Provision & Clinical Support

• Participate in service delivery activities as needed to support program operations.
• May carry a small caseload (up to 15% productivity) to maintain clinical expertise and meet program needs.
• Provide supervision during direct service delivery to ensure clinical quality and adherence to best practices.
• Promote family-centered, developmentally appropriate services in alignment with Early Intervention philosophy.

Leadership & Collaboration

• Partner with the Program Director and leadership team to support strategic planning, quality improvement initiatives, and operational goals.
• Represent the program and agency at meetings, trainings, and community events.
• Contribute to program evaluation, policy development, and implementation of best practices.

Required Qualifications:

• Must meet educational and credentialing requirements outlined in the Massachusetts Early Intervention Operational Standards.
• Certified Early Intervention Specialist (CEIS) or currently in process of certification (pending DPH approval).
• Minimum of five (5) years of Early Intervention experience.
• Demonstrated leadership, supervisory, and mentoring skills.
• Strong organizational, communication, and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
• CPR/First Aid Certified (or ability to obtain certification within designated timeframe).
• Valid driver’s license, reliable transportation, and willingness to travel extensively.

Preferred Qualifications:

• Prior experience in staff supervision or program coordination within an Early Intervention or human services setting.
• Experience managing compliance, documentation, and operational processes.
• Bilingual or multilingual proficiency.