What are the responsibilities and job description for the Membership & Development Manager position at Kennebec Valley Chamber of Commerce?
Company Description The Kennebec Valley Chamber of Commerce (KV Chamber) is dedicated to strengthening the economic vitality of the Kennebec Valley region. The organization supports local businesses through networking opportunities, educational seminars, and community events. KV Chamber also plays an active role in economic and community development initiatives that foster growth and collaboration. Team members work closely with business and community leaders to promote a vibrant and sustainable regional economy.
Position Summary The Membership & Development Manager is responsible for driving the growth and sustainability of the Kennebec Valley Chamber through membership recruitment and retention, sponsorship development, strategic partnerships, and member engagement. This position serves as one of the Chamber’s primary relationship builders and revenue generators, working closely with the President & CEO to advance the Chamber’s mission, increase member value, and strengthen the regional business community.
Essential Duties & Responsibilities
Membership Growth • Develop and execute annual membership recruitment strategies and meet established membership growth goals. • Conduct prospect visits, presentations, and networking activities to recruit new members. • Build relationships with businesses, nonprofits, and community leaders throughout the region.
Member Retention & Engagement • Develop proactive retention strategies and conduct regular member outreach. • Educate members on Chamber benefits, marketing opportunities, networking programs, and events. • Coordinate New Member Orientations, Membership Refreshers, and assist with Ribbon Cuttings. • Ensure an outstanding member experience from onboarding through renewal.
Sponsorship & Revenue Development • Develop sponsorship strategies for Chamber events, programs, publications, and initiatives. • Secure sponsorships, advertising sales, and partnership revenue while meeting annual budget goals. • Prepare sponsorship proposals and cultivate long-term sponsor relationships.
Member Services & Events • Attend Chamber events and actively engage members, sponsors, and prospective members. • Represent the Chamber on committees and community initiatives as assigned. • Provide general office and event support as needed. Database & Administration • Maintain accurate membership records within the Chamber CRM and related systems. • Manage member information across the website, email marketing platform, and internal systems. • Generate reports on membership, sponsorship, renewals, and engagement.
Strategic Collaboration • Collaborate with the Marketing & Communications Manager to promote members and sponsorship opportunities. • Assist the President & CEO with Board meetings, strategic initiatives, budgeting, and annual planning. • Track and report progress toward membership and sponsorship goals.
General Expectations • Serve as a positive ambassador for the Chamber and its members. • Maintain professional relationships with members, partners, and the community. • Exercise sound judgment, confidentiality, and professionalism. • Work collaboratively as part of the Chamber team. • Be flexible with occasional evening and weekend events. • Maintain a valid driver's license and reliable transportation.
Qualifications
Experience • 3–5 years of experience in sales, business development, fundraising, membership organizations, nonprofit management, or relationship management. • Demonstrated success meeting sales, fundraising, or revenue goals. • Experience securing sponsorships and cultivating business relationships preferred. • Experience with CRM/database management and Microsoft Office. • Strong presentation, networking, and customer service skills.
Education Associate's Degree required; Bachelor's Degree preferred or equivalent combination of education and relevant experience.
Core Competencies • Relationship building • Sales and negotiation • Public speaking and presentation • Strategic thinking • Organization and time management • Problem solving • Excellent written and verbal communication • Self-motivated and goal-oriented
Performance Expectations • Achieve annual membership recruitment goals. • Maintain strong membership retention rates. • Meet sponsorship and advertising revenue goals. • Maintain accurate CRM records and reporting. • Provide exceptional member service and represent the Chamber professionally. Physical Requirements & Work Environment This position primarily works in an office environment with regular travel throughout the Kennebec Valley for member visits and community meetings. The position requires occasional lifting of up to 25 pounds and attendance at evening and weekend Chamber events.
This job description is intended to describe the general nature and level of work performed. Duties may change as organizational needs evolve
Salary range $65,000-$75,000
Please email cover letter and resume to KLD@kennebecvalleychamber.com once you have applied.
Salary : $65,000 - $75,000