What are the responsibilities and job description for the Manager, Brand Experience position at Kendra Scott?
About Kendra Scott
We are a fashion-lifestyle brand of big dreams, colorful confidence, and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets innovation in the design of our two state-of-the-art facilities based in the heart of Austin, Texas, and overflows into the design of our growing retail environment across the country.
Position Overview
As part of our newly formed Brand Experience team—the dream makers—the Manager, Brand Experience is responsible for turning creative vision into reality.
This role is for a designer and executor—someone with strong instincts, technical fluency, and a refined eye—who can take inspiration and direction and translate it into beautiful, tangible experiences across stores, windows, and events.
Responsibilities
Design Development & Execution
- Support the design and rollout of seasonal window displays across stores, including flagship adaptations
- Develop and execute concepts for pop-ups, events, and in-store installations
- Design and implement decorative elements and experiential moments within retail environments
- Create renderings, layouts, and presentations to communicate design intent
- Translate creative direction into detailed, production-ready design packages
- Ensure accuracy and consistency from concept through installation
- Manage timelines, deliverables, and vendor coordination across multiple projects
- Partner with cross-functional teams to ensure smooth execution
- Support installations and troubleshoot on-site as needed
- Contribute ideas and inspiration grounded in current trends across fashion, design, and culture
- Demonstrate a strong eye for composition, materials, and spatial storytelling
- Help interpret elevated creative direction into scalable executions
Key qualities for success
- 5–8 years of experience in:
- Retail visual merchandising / window design
- Experiential or event design
- Interior design (retail or hospitality preferred)
- Proficiency in Adobe Creative Suite
- Strong 3D rendering and spatial visualization skills (SketchUp, Rhino, or similar)
- Ability to produce clear, detailed design documentation
- Strong creative instincts with an elevated and aspirational aesthetic
- Highly organized and execution-focused
- Detail-oriented with strong follow-through
- Collaborative and adaptable
- Willingness to travel as needed, work outside of standard hours, and carry/lift heavy objects or use ladders during installations as needed.
- A builder and executor who can bring creative ideas to life with precision
- Someone with strong taste and curiosity, eager to grow within a creative team
- A designer who understands how to translate elevated concepts into real-world environments
- A reliable and efficient partner in a fast-paced, evolving function
We are an equal opportunity employer and value diversity at our company.