What are the responsibilities and job description for the Distribution Center Process and Project Analyst position at Kendra Scott?
We are a fashion-lifestyle brand of big dreams, colorful confidence, and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets innovation in the design of our two state-of-the-art facilities based in the heart of Austin, Texas, and overflows into the design of our growing retail environment across the country.
Position Overview
The Distribution Center is the operational backbone of Kendra Scott, and the DC PROJECT AND PROCESS ANALYST plays a key role in driving operational excellence through project execution and continuous improvement. Reporting to the Senior Manager, Distribution Operations, this position leads operational initiatives that improve efficiency, scalability, and service performance across DC and enterprise operations.
This role serves as the execution lead for active projects, translating leadership priorities and continuous improvement opportunities into structured project plans and driving execution from concept through post-launch stabilization.
Responsibilities:
Lead cross-functional operational and system projects from initiation through post-launch stabilization, ensuring alignment, execution, and follow-through
Drive cross-functional coordination across DC Operations, Inventory Control, IT, Finance & Accounting, Asset Protection, and external partners to ensure successful execution
Develop and manage project plans, timelines, milestones, and risk mitigation strategies
Translate leader priorities and insights into structured project plans and actionable improvements
Analyze data to identify opportunities, support prioritization, and drive measurable results
Identify, prioritize, and lead continuous improvement initiatives using Lean Six Sigma
Lead post-implementation efforts, identifying gaps and driving optimization following changes
Develop dashboards and executive reporting to communicate project status, risks, and results
Support WMS enhancements, system integrations, automation initiatives, and operational pilots
Ensure initiatives meet regulatory, financial control, and asset protection standards
Document standard procedures and support change management to ensure sustainability
Monitor key performance indicators related to productivity, quality, performance, and accuracy
Drive stakeholder accountability to ensure initiatives are delivered on time and within scope
Maintain confidentiality regarding strategic initiatives, product launches, and vendor relationships
Support operational readiness and ensure adoption of new processes, systems, and workflows
Ensure projects and process improvements align with safety and compliance standards
Our Ideal Candidate Will Have:
Bachelor’s degree in Business, Supply Chain, Finance, or related (or equivalent experience)
2–4 years of experience in distribution, supply chain, operations, or project management
Experience leading projects and process improvements with measurable results
Strong understanding of project management methodologies and lifecycle execution
Advanced proficiency in MS Excel (analysis, pivot tables, Power Query) and PowerPoint
Experience with PM tools such as Smartsheet (or similar platforms) and reporting tools
Ability to influence stakeholders across business functions without direct authority
Experience supporting safety programs or analyzing safety performance metrics
Strong analytical mindset with structured problem-solving capabilities
Excellent written and verbal communication skills, including presenting to leadership
Experience prioritizing multiple initiatives in a fast-paced environment
Highly organized and can manage multiple priorities in a deadline-driven environment
A growth attitude: desire to learn, grow and embrace new ideas
Preferred Qualifications:
Project Management Professional (PMP) certification
Lean or Six Sigma Green Belt certification
A shared appreciation for our core values of Family, Fashion, and Philanthropy
We are an equal opportunity employer and value diversity at our company.