Assistant Store Manager

Kendra Scott is a fashion-lifestyle brand founded in 2002 that thrives on the principles of Family, Fashion, and Philanthropy. Headquartered in Austin, Texas, with state-of-the-art facilities and a growing retail presence nationwide, we are committed to vibrant design and innovation. Our culture emphasizes giving back to the community, hosting over 10,000 fundraising and awareness events annually and donating millions to meaningful causes. At Kendra Scott, employees and customers are the heart and soul of our brand, reflecting our ongoing commitment to family, creativity, and making a positive impact on the world.

The Assistant Store Manager is a full-time, on-site role located in Tulsa, OK. In this position, you will support the Store Manager in overseeing daily operations, ensuring excellent customer service, and fostering a welcoming and engaging retail environment. Responsibilities include managing and motivating team members, maintaining operational standards, driving sales goals, supporting loss prevention measures, and building relationships with customers. You will also play a vital role in coordinating store events and implementing strategies to enhance the customer shopping experience.

• Strong Customer Service and customer satisfaction skills with a focus on creating an outstanding shopping experience.
• Proficient Store Management skills, including staff supervision, scheduling, and achieving sales targets.
• Effective Communication skills to guide and inspire team members while engaging with customers in a positive and professional manner.
• Knowledge of Retail Loss Prevention strategies to ensure a secure and efficient operating environment.
• Proven leadership skills, with the ability to motivate and develop a high-performing team.
• Flexibility and availability to work a variety of shifts, including weekends, evenings, and holidays.
• Prior retail management experience is preferred.
• A passion for fashion and a strong connection to Kendra Scott’s core values of Family, Fashion, and Philanthropy is highly valued.