What are the responsibilities and job description for the Sales Representative position at Kendell Doors & Hardware Inc?
Position Summary
Responsible for maintaining and expanding relationships with existing commercial customers while generating new business opportunities. Provides on-site recommendations, solutions, and product expertise across all Kendell opening solutions, divisions, and services. Executes strategic sales plans to meet organizational goals for customer growth, satisfaction, and revenue. Works collaboratively with internal teams to ensure customer needs are met and company objectives are achieved.
Duties and Responsibilities
- Develop and maintain strong customer relationships to drive sales growth and client satisfaction.
- Sell Division 8 and Division 10 commercial solutions to general contractors, end users, and other partners.
- Identify customer needs, specifications, and compliance requirements to recommend accurate product solutions.
- Manage existing accounts and pursue new opportunities within assigned territory.
- Conduct site visits and walkthroughs to assess project needs and take field measurements.
- Collaborate with vendors and internal teams to provide technical support and product recommendations.
- Execute annual sales strategies, track performance, and identify areas for improvement.
- Attend industry events and trade shows to strengthen market presence and generate leads.
- Prepare sales and expense reports accurately and on time.
- Maintain product and technical knowledge through ongoing training and professional development.
- Perform additional duties and special projects as assigned.
Work Relationships and Scope
Works closely with other Outside Sales Representatives, Estimators, and internal departments including Shop, Accounting, Keying, and Shipping/Receiving. Maintains regular communication with external partners such as clients, general contractors, architects, and distributor account representatives.
Qualifications
- Minimum five years of sales experience, preferably within the construction or distribution industry.
- Strong interpersonal, customer relations, and negotiation skills.
- Demonstrated ability to identify opportunities, influence decisions, and close sales.
- Proficiency in Microsoft Office and database applications.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- Professional written and verbal communication skills.
- Basic math proficiency (addition, subtraction, percentages, decimals, and fractions).
- Self-motivated, goal-oriented, and able to work independently or collaboratively.
- Valid driver’s license and insurable under company policy.
- Commitment to company core values and customer satisfaction.
General
Benefits: Medical and Dental Insurance, Vision, Life, and Disability Insurance, as well as Voluntary Benefits, HSA, FSA, and Employee contribution to 401k. *Employer match, up to 4%. PTO and paid Holidays.
Salary: Draw Commission, ranging from $80,000-$120,000 DOE
Hours: Standard Business Hours
Employment for this position is contingent upon the successful completion of a background check.
This description outlines the general nature and responsibilities of the position and may be adjusted based on business or facility needs. It is not an exhaustive list of duties. Management may modify job requirements or assign additional tasks as needed, including reasonable accommodation. Part-time roles are paid hourly and classified as non-exempt. All information will be kept confidential in accordance with EEO guidelines.
Salary : $80,000 - $120,000