What are the responsibilities and job description for the Front Desk Medical Receptionist position at Kendall Eye Institute Inc?
About the Role:
Kendall Eye Institute Inc is looking for a friendly and organized Front Desk Medical Receptionist to be the welcoming face of our practice in Miami, FL. This is a fantastic opportunity to join a dedicated healthcare team where your professionalism and patient-focused attitude will make a real difference every day.
Responsibilities:
- Greet and check in patients in a warm, professional manner upon arrival
- Schedule, confirm, and manage patient appointments using medical scheduling software
- Answer and direct incoming phone calls, responding to patient inquiries promptly
- Verify patient insurance eligibility and collect co-pays at time of service
- Maintain and update accurate patient records and demographics in the EMR system
- Coordinate referrals, authorizations, and communication between patients and clinical staff
- Ensure the front desk and waiting area remain organized and presentable at all times
Requirements:
- 1 year of experience as a medical receptionist or in a healthcare front office setting
- Familiarity with medical insurance verification and billing processes
- Proficiency with EMR/EHR systems and general office software
- Strong communication and interpersonal skills with a patient-first attitude
- Ability to multitask and stay organized in a fast-paced clinical environment
- Bilingual in English and Spanish preferred (Miami area)
- High school diploma or equivalent required; medical office certification a plus
About Us:
Kendall Eye Institute Inc is a trusted ophthalmology practice serving the Miami, FL community with a commitment to exceptional eye care and patient satisfaction. Our patients choose us for our expertise, compassionate service, and state-of-the-art treatments. Our team members thrive in a supportive, professional environment where quality care and teamwork are at the heart of everything we do.
Salary : $15 - $17