What are the responsibilities and job description for the Automotive Service Advisors position at Ken Ganley Toyota Akron?
1395 E Market St., Akron, OH 44305
AUTOMOTIVE SERVICE ADVISOR
Industry-leading Pay Plan Great Benefits!
Earn $65,000 - $135,000 a Year!
We’re scheduling interviews immediately!
Previous Auto Service Advisor/Consultant Experience is Required.
Ken Ganley Toyota Akron is expanding our Service Team and is seeking experienced Service Advisors who can provide expert advice to customers regarding service options and repair costs for their vehicles.
Why This Is a Strong Opportunity for Service Advisors:
Working with Toyota offers:
High service volume due to exceptional brand reliability and customer loyalty- Consistent maintenance work, creating predictable hours and steady income
- Long-term customer relationships thanks to strong retention
- Clear manufacturer service schedules, simplifying advisor workflow
If you’re an experienced advisor looking for stability and growth, Toyota is one of the most profitable brands to represent.
As Ohio's largest dealer group, Ken Ganley Auto Group now proudly ranks #14 nationwide. Join our renowned Toyota team and become a vital part of Ohio's fastest-growing dealership groups! We provide ongoing paid training and an outstanding compensation and benefits package. Take the next step in your career and apply online today!
We offer:
Full-time- $65,000 - $135,000 annual income potential (based on individual performance)
- Work/Life Balance
- Medical, Dental, Vision, and Life insurance
- 401(k) Retirement Plan
- Paid Vacation & Holidays
- Employee Discounts
- State-of-art Air-conditioned & Heated Facility
- No evenings!
- Skilled Technicians and a fully stocked Parts Department
- Clearly defined career path for advancement
Responsibilities - Service Advisor:
- Greet customers and manage the service check-in process
- Write accurate repair orders and document customer concerns
- Recommend maintenance and repair services clearly and professionally
- Communicate with technicians to verify diagnoses and repair timelines
- Provide regular status updates to customers throughout the service visit
- Close repair orders accurately and ensure proper documentation
- Maintain strong CSI scores and deliver an excellent customer experience
- Manage a high-volume service drive while staying organized and efficient
Qualifications - Service Advisor:
Previous Automotive Service Advisor / Service Consultant experience required- Basic automotive mechanical/operational knowledge is preferred
- Must be able to work Saturdays
- Good computer, customer service, and communication skills
- Thrives in a busy, team-focused dealership environment
- Positive attitude and good work ethic
- Professional appearance
- Valid driver's license and good driving record
Please monitor your phone and email as we are actively scheduling interviews.
We are an Equal-Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary : $65,000 - $135,000