What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Ken Caparoni - State Farm Agent?
Benefits:
- Team Lunches
- Team Building
- 401(k) matching
- Bonus based on performance
- Flexible schedule
- Paid time off
- Opportunity for advancement
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Ken Caparoni - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
COMPANY CULTURE:
- We strive to provide the best customer service. We work together helping each other become better at our roles and achieve success. This is what makes us special and creates an ongoing positive and inspiring work environment.
Salary : $50,000 - $75,000