What are the responsibilities and job description for the Golf Shop Assistant-H position at KemperSports - New?
Be fully knowledgeable of golf shop merchandise. Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs. Assist customers with special merchandise orders.
Collect money or process credit cards, record sales transactions and issue receipts for all merchandise sales, greens fees, car/pull cart rental fees and club rental fees.
Answer phones, maintain pleasant and professional telephone manner at all times. Schedule tee times and handle customer inquiries and/or complaints in accordance with operating policies and procedures. Take messages for patrons who may be on course.
Interact with pass-holders, owners and guests in a congenial and professional manner. Assist patrons with information regarding tournaments, special events, club activities, policies, etc.
Assist in packing and/or unpacking inventory, arranging and displaying golf shop inventory. Assist with physical inventory at month end in accordance with inventory procedures.
Ensure that the golf shop is maintained per Company cleanliness and appearance standards. Maintain clean, presentable and fully stocked merchandise displays.
Assist with organizing and implementing tournaments, group outings and special events. Ensure efficient operation and coordination of golf shop, cart service and other services as applicable.
Assist with organizing and maintaining ancillary services such as the handicapping system, membership programs and driving range facilities.
Perform other duties as appropriate.
Education/Qualifications/Certifications
High school preferred.
1year experience in golf shop and/or customer service/retail sales environment preferred.
Demonstrated quality written, verbal, and interpersonal communication skills.