Human Resources Generalist

The Human Resource Generalist is a point of contact for team member relations (ER) matters, ensuring a fair, respectful, and legally compliant workplace culture. This role will support daily core HR functions, including recruitment, onboarding, performance management, benefits administration, compliance, training and development.

Essential Functions:

• Serve as a point of contact for team members relations (ER) issues, providing guidance, support, and conflict resolution.
• Conduct prompt, thorough, and impartial workplace investigations, including documentation and follow-up.
• Partner with managers to foster positive work environments that align with the resorts culture.
• Advise managers on performance management, progressive discipline, and terminations in compliance with resort policies and employment laws.
• Participates in team member disciplinary meetings, terminations, and investigations.
• Track ER trends to recommend policy updates and/or proactive training; and stay informed of best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Handles employment-related inquiries for team members, referring complex and/or sensitive matters, as needed.
• Help coordinate and support training sessions for team members on topics such as harassment prevention, service training, and communication skills, etc.
• Assist with recruitment efforts, including job postings, interview scheduling, and candidate communication, as needed.
• Help facilitate new hire orientation and other onboarding programs to ensure a smooth integration into the resort culture, as needed.
• Support benefits administration, including open enrollment, and team member inquiries.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; review policies and practices to maintain compliance.
• Help maintain accurate HRIS records and personnel files in compliance with legal requirements.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.

Non-Essential Functions:

• Performs other duties as assigned.

Knowledge and Skills:

      Education: Bachelor's degree in Human Resources, Business Administration, or a related field required. SHRM-CP a plus.

     Experience: Three to five year of human resource management experience preferred.

      Skills and Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.