What are the responsibilities and job description for the General Manager - W. Henderson, NV position at Kemper Sports?
General Manager- West Henderson, NV
Position Location
West Henderson Fieldhouse is a state-of-the-art, 180,000-square-foot facility scheduled to open in 2026. The venue is poised to become a premier destination for youth sports tournaments and events, while also serving as a vital recreational resource for the local community.
Facility Highlights:
The West Henderson Fieldhouse will feature:
- Multi-Sport Capabilities: Basketball courts convertible to volleyball and pickleball courts.
- Indoor Turf Fields: Multi-Purpose indoor turf fields for indoor soccer, box lacrosse, flag football and baseball.
- Community Spaces: A fitness center, multipurpose meeting rooms, and community event spaces.
- Family Entertainment: A family entertainment center with bowling, laser tag, arcade games, and miniature golf.
- Dining Options: A full-service restaurant and bar, leveraging KemperSports’ extensive food and beverage expertise.
Position Summary
The General Manager will oversee the day-to-day operations and strategic development of an athletic venue, community assets, an integrated family entertainment center, and elevated food and beverage offerings. This role requires a dynamic leader with a passion for sports, exceptional organizational skills, and the ability to create a positive and thriving environment for the community, athletes, and visitors.
Essential Duties and Responsibilities
- Operational Leadership:
- Manage all aspects of facility operations, ensuring smooth and efficient daily functioning.
- Develop and implement operational policies and procedures to optimize facility utilization.
- Team Management:
- Recruit, train, and supervise a diverse team, including facility staff, coaches, and support personnel.
- Foster a collaborative and positive work environment to enhance employee performance.
- Financial Management:
- Develop and manage budgets, controlling costs and maximizing revenue streams.
- Identify opportunities for sponsorship, partnerships, and revenue-generating events.
- Monitor financial performance and prepare budget reports.
- Facility Maintenance:
- Oversee the maintenance and cleanliness of all facilities.
- Coordinate repairs and improvements to enhance the overall appearance and functionality.
- Collaborate with team to ensure the venue is well-maintained and continuously improved.
- Programming and Events:
- Plan and execute a diverse range of sports programs, leagues, and events.
- Collaborate with coaches and organizers to ensure successful competitions and activities.
- Regulatory Compliance:
- Stay informed about relevant regulations and ensure compliance with safety and operational standards.
- Obtain and maintain necessary permits and licenses.
- Marketing and Promotion:
- Develop marketing strategies to attract athletes, teams, and spectators.
- Utilize digital platforms and traditional media to promote facility offerings.
- Community Engagement:
- Establish strong ties with the local community, schools, and sports organizations.
- Implement outreach programs and initiatives to encourage community involvement.
- Drive community activation to maximize the assets
- Continuous Improvement:
- Identify opportunities for facility enhancements and implement improvements.
- Stay abreast of industry trends to keep the facility competitive and innovative.
- Data Analysis and Reporting:
- Collect and analyze data related to sales, customer feedback, and market trends.
- Prepare regular reports to evaluate the effectiveness of business development strategies.
- Client / Community Relations
- Maintain client relations and support the efforts of recreational programming and local activation
- Execute monthly client communication and provide facility updates as needed
- Assist with community initiatives as they relate to the venue
Education/Qualifications/Certifications/Requirements
- Bachelor’s Degree in the following areas: Business, Sports Management, or a related field. MBA is a plus.
- Proven experience in sports or venue facility management or a similar leadership role of both indoor and outdoor sports facilities or large-scale family entertainment centers.
- Proven experience operating a facility with overall revenue of $2M.
- Strong organizational, communication, and leadership skills.
- Knowledge of various sports, activities, and their specific facility requirements.
- Ability to work flexible hours, including evenings and weekends.
- Excellent analytical and problem-solving abilities.
- Proficiency in using business and data analysis tools.
- A passion for sports and a customer-centric mindset.
- Perform all job tasks within the rules and guidelines of all safety programs.
- Work as a Team Player with co-workers and in conjunction with other departments.
- Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work processes, and work cooperatively and jointly to provide quality customer service.
Classification:
Full-time, Non-Seasonal, Salaried, Exempt
KemperSports Management is an Equal Opportunity Employer